Tender

Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services

WARWICKSHIRE POLICE

This public procurement record has 1 release in its history.

Tender

08 Nov 2024 at 09:17

Tender Notice
Summary of the contracting process

The Police & Crime Commissioner for Warwickshire is seeking bids for the provision of victim satisfaction surveys, public confidence surveys, and associated services. The procurement is managed by Warwickshire Police and falls under the 'Survey services' category within the West Midlands, specifically Warwickshire, United Kingdom. The current procurement stage is the Tender phase, with a publication date of 8th November 2024 and a deadline for submissions by 29th November 2024 at 12:00 PM. The contract commences on 1st April 2025 and continues through to 31st March 2028, with an estimated contract value of £199,500 for the initial three-year term, potentially extendable for another two years. This open procedure procurement is below the threshold, making it especially suitable for SMEs and VCSEs.

This tender represents a significant opportunity for businesses specialising in survey and data services to establish or expand their presence in the public sector. Companies proficient in survey design, data collection, and analysis, particularly those offering value-added services, would be well-suited to compete. The contract offers a stable, multi-year engagement with a high-profile authority, enabling the winning firm to showcase its capabilities in customer satisfaction and public opinion polling, potentially leading to further opportunities in both the public and private sectors.

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Notice Information

Notice Title

Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services

Notice Description

The Police & Crime Commissioner for Warwickshire (The Authority) has a requirement to purchase a provision for monthly victim satisfaction surveys through data shared plus twice-yearly public confidence and engagement surveys on behalf of Warwickshire Police. The Authority is seeking a suitable provider who can undertake the surveys and add value to the provision. The contract will be for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for initial term is GBP PS199,500. See procurement documents published on the InTend tendering portal for full details of requirements and tender return instructions. All expressions of interest should be made via the Warwickshire Police InTend tendering portal accessible via the InTend Bluelight Hub: https://sell2.in-tend.co.uk/blpd/home. You can view the tender details via the 'Tenders' tab. However to view the procurement documents you MUST register/ log in. To register please go to the 'Portals' section and select Warwickshire Police to get to our tender portal. If you are already registered, simply log in and go the 'Tenders' section to access the tender and the documents. Link to Supplier Guide for the InTend Sell2Bluelight system (to access copy and paste the link into your internet browser) https://bluelightcommercial.police.uk/media/2284/sell2bluelight-in-tend-full-supplier-guide.pdf Any questions relating to this procurement procedure must be made via the Correspondence function on the InTend portal. Additional information: All expressions of interest should be made via the Warwickshire Police InTend tendering portal accessible via the InTend Bluelight Hub: https://sell2.in-tend.co.uk/blpd/home. You can view the tender details via the 'Tenders' tab. However to view the procurement documents you MUST register/ log in. To register please go to the 'Portals' section and select Warwickshire Police to get to our tender portal. If you are already registered, simply log in and go the 'Tenders' section to access the tender and the documents. Link to Supplier Guide for the InTend Sell2Bluelight system (to access copy and paste the link into your internet browser) https://bluelightcommercial.police.uk/media/2284/sell2bluelight-in-tend-full-supplier-guide.pdf Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9e277174-6235-4d55-a97f-fb536f29696e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79300000 - Market and economic research; polling and statistics

79310000 - Market research services

79311000 - Survey services

79311100 - Survey design services

79311200 - Survey conduction services

79311210 - Telephone survey services

79311300 - Survey analysis services

79320000 - Public-opinion polling services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Nov 20241 years ago
Submission Deadline
29 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICKSHIRE
Postcode
CV35 7QB
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Warwick
Electoral Ward
Warwick All Saints & Woodloes
Westminster Constituency
Warwick and Leamington

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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