Award

Devon ICB-Independent Patient Complaint Investigator

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

26 Mar 2024 at 18:01

Summary of the contracting process

The NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT recently awarded a contract for the procurement of independent investigation services in education and training. The contract, titled "Devon ICB-Independent Patient Complaint Investigator," with a total value of £23,359.75 GBP, was awarded to Ibex Gale Ltd. The procurement method used was selective, with a call-off from a framework agreement. The tender period ended on December 19, 2023, and the contract period is from January 8, 2024, to April 7, 2024, in the South West region of the United Kingdom.

This contract presents opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations interested in providing education and training services for independent patient complaint investigations. Businesses in the healthcare consultancy sector or those specialising in professional investigation services may find this tender particularly suited for bidding, given the focus on enhancing service quality through independent reviews.

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Notice Title

Devon ICB-Independent Patient Complaint Investigator

Notice Description

The service is for independent investigation into a patient complaint in order to learn from experience and improve the service.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-050ded2f-531b-46d2-95cf-3cd6654e9bbb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5fd7bde5-c87e-46ef-99a9-60de39d1f7d9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£23,359 Under £100K
Lots Value
Not specified
Awards Value
£23,359 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20241 years ago
Submission Deadline
19 Dec 2023Expired
Future Notice Date
Not specified
Award Date
19 Dec 20232 years ago
Contract Period
8 Jan 2024 - 7 Apr 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Not specified
Contact Email
scwcsu.clinical.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS1 3NX
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)

Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

IBEX GALE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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