Award

Provision of Support and Maintenance Services for Force Control Software

POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE

This public procurement record has 1 release in its history.

Award

02 Feb 2026 at 08:54

Summary of the contracting process

The procurement for the "Provision of Support and Maintenance Services for Force Control Software" was conducted by the Police, Fire and Crime Commissioner for Northamptonshire, located in Northampton, England. This procurement falls under the services category of "Software support services" and is specific to the East Midlands region of the United Kingdom. The process followed a selective procurement method, utilizing a call-off from a framework agreement. The tender reached the award stage with the contract period spanning from 3rd October 2025 to 2nd October 2027, and the award was published on 2nd February 2026.

This tender offers significant opportunities for businesses that provide specialised software support services, particularly those with experience in public safety technologies. With a contract value of £56,770, small and medium-sized enterprises (SMEs) are well-suited to compete, especially given the suitability criteria which endorse SME participation. The contract was awarded to Netcall Technology Limited, indicating a preference for firms that can provide robust technical support to public sector organisations.

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Notice Title

Provision of Support and Maintenance Services for Force Control Software

Notice Description

The Provision of Support and Maintenance Services for Force Control Software for The Police, Fire and Crime Commissioner for Northamptonshire

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-05928dea-cfa7-4945-a65a-70d4fef19fbb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/74fb50a2-e1b9-4c7d-9420-74dd0f2a93f4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£56,770 Under £100K
Lots Value
Not specified
Awards Value
£56,770 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Feb 20263 months ago
Submission Deadline
12 Sep 2025Expired
Future Notice Date
Not specified
Award Date
12 Oct 20257 months ago
Contract Period
2 Oct 2025 - 2 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN4 0JQ
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLF East Midlands (England)

Local Authority
West Northamptonshire
Electoral Ward
East Hunsbury and Shelfleys
Westminster Constituency
Northampton South

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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