Award

Digital Dictation Services

THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

20 Apr 2026 at 08:17

Summary of the contracting process

The procurement process for "Digital Dictation Services" has reached the award stage, initiated by The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust. This contract addresses the supply and delivery of software supply services, classified under CPV code 72268000, with an overall value of £100,464.43. The Trust, located in Kings Lynn, United Kingdom, has selected Bighand Limited to deliver services that include digital dictation, speech recognition, clinical correspondence, technical support, training services, and more. The selective procurement method involved calling off from a framework agreement, with the contract period spanning from 30th April 2026 to 29th April 2027 following an award date of 30th March 2026. The tender conducted is complete, and the buying organisation can be contacted via Aidan Geary, whose email is aidan.geary@qehkl.nhs.uk.

This tender represents a significant opportunity for businesses involved in digital dictation and related software services to expand their clientele by engaging with the healthcare sector. Companies specialising in technical implementation and consultancy can benefit from this contract by leveraging their expertise in speech recognition, clinical correspondence integration, and bespoke development services. Although the chosen supplier, Bighand Limited, is already awarded, the niche nature of these services suggests ongoing demand, providing medium-sized enterprises with specialised offerings an advantageous position in future procurement opportunities within similar frameworks.

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Notice Title

Digital Dictation Services

Notice Description

Goods Supplied are set out in Appendix 1 hereto or on the BigHand order form and shall include some peripheral dictation hardware. Services provided shall include some or all of: - Digital Dictation (including mobile working) - Speech Recognition (if applicable) - Clinical Correspondence - Consultancy Services - Implementation Services - Project Management - Technical Support - Training Services - Outsoureced Transcription (as part of Lot 4 - Combined Solution only) - Bespoke Development - Dragon Medical Workflow Manager (and modules) - Any other services as agreed from time to time The Software Services Provided by BigHand may include: Hosted Services - being the cloud based online software services hosted by BigHand and ordered by the customer under and order form On-Premise Software - being the software ordered by Customer and made available by BigHand to Customer on Customer's own hosting infrastructure Additional information: SBS10505

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7cccf5eb-d518-4577-a908-288955368877
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
£100,464 £100K-£500K
Lots Value
Not specified
Awards Value
£100,464 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Apr 20264 days ago
Submission Deadline
16 Apr 2026Expired
Future Notice Date
Not specified
Award Date
29 Mar 20263 weeks ago
Contract Period
29 Apr 2026 - 29 Apr 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KINGS LYNN
Postcode
PE30 4ET
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH52 North and West Norfolk
Delivery Location
Not specified

Local Authority
King's Lynn and West Norfolk
Electoral Ward
Springwood
Westminster Constituency
North West Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

BIGHAND

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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