Award

Service Management Tool

UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED

This public procurement record has 1 release in its history.

Award

19 Jan 2017 at 13:53

Summary of the contracting process

The University of Wolverhampton Enterprise Limited has completed a procurement process to secure a five-year contract for a Service Management Tool, valued at £660,000. The project falls under the services industry category and is primarily aimed at enhancing helpdesk services. The contract is set to commence from 30th December 2016 and run until 30th December 2021, with the procurement method classified as 'Other'. The initial tender period concluded on 31st August 2016, and the awarded contract was officially announced on 19th January 2017. This procurement is located in Wolverhampton, West Midlands, England.

This tender presents significant growth opportunities for businesses specialising in software solutions, particularly those focused on service management and helpdesk support. Companies capable of providing scalable technology solutions that integrate well with university infrastructures would be particularly well-suited to participate. Large software providers and innovative technology firms seeking to expand their presence within the education sector may find this contract to be an ideal opportunity.

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Notice Title

Service Management Tool

Notice Description

The University of Wolverhampton is entering into a five year contract to provide, integrate and support a software-only service management tool that will be used in the Directorate of Academic Support and Human Resources. The solution must be scalable as it may ultimately be used across the entire University Estate in areas such as Estates and Facilities and Finance, for example. Full specification was included as part of the tender process.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-05d3b347-25e6-43df-9265-71ba14a9fe14
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4c984e57-2fb3-4dbb-a0ee-dbdb33a0f195
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253100 - Helpdesk services

Notice Value(s)

Tender Value
£660,000 £500K-£1M
Lots Value
Not specified
Awards Value
£660,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jan 20179 years ago
Submission Deadline
31 Aug 2016Expired
Future Notice Date
Not specified
Award Date
23 Dec 20169 years ago
Contract Period
30 Dec 2016 - 30 Dec 2021 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1AD
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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