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Observability-Tooling

Department for Science, Innovation & Technology

This public procurement record has 1 release in its history.

Award

18 Oct 2026 at 12:54

Award Notice
Summary of the contracting process

The Department for Science, Innovation and Technology (DSIT) procured observability tooling: software and related services used to monitor and understand the performance and operation of digital systems. The classification describes a networking and internet software package, while the tender title identifies the requirement as observability tooling. Delivery is associated with DSIT’s London location at Whitechapel High Street. This is a services requirement, focused on tooling rather than a broader digital transformation or general IT support contract.

The procurement is complete and was awarded to Dynatrace Limited through a selective call-off from a framework agreement. The award was made on 17 September 2026, for £249,480. The contract period runs from 26 September 2026 to 25 September 2027. The original estimated procurement value was also £249,480, and submissions were due by 18 September 2026. The process is presented as a single requirement, with no separate lots described. Small and medium-sized enterprises and voluntary, community and social enterprises were considered suitable to participate. The published data does not set out a separate evaluation formula or detailed scoring criteria.

This award demonstrates DSIT’s demand for observability tooling to support the monitoring of digital systems, delivered through a framework call-off rather than a standalone open competition. Dynatrace Limited was selected for this requirement, giving potential future competitors a concrete indication of the type of supplier DSIT chose. A credible supplier would need to provide observability software suited to networked and internet-based environments, together with the services needed to deliver the tooling. The recorded value and one-year contract period indicate a defined, service-led requirement rather than a large, multi-year infrastructure programme. SMEs and voluntary, community and social enterprises were considered suitable, so suppliers of those types may also be relevant competitors where they can meet the technical requirement and framework route.

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Notice Information

Notice Title

Observability-Tooling

Notice Description

Observability-Tooling

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-06291f8e-82ec-405e-87c2-1451a9f0aa93
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/06cd6297-36c5-4c01-9c48-fa382c25b725
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48200000 - Networking, Internet and intranet software package

Notice Value(s)

Tender Value
£249,480 £100K-£500K
Lots Value
Not specified
Awards Value
£249,480 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Sep 20261 months ago
Contract Period
26 Sep 2026 - 25 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Science, Innovation & Technology
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 8QS
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

Dynatrace Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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