Award

Civica Revenues & Benefits System Renewal - Direct Award via CCS BOS (RM6194)

DURHAM COUNTY COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

20 Jun 2024 at 15:30

Award Notice
Award

20 Jun 2024 at 15:07

Award Notice
Summary of the contracting process

The Durham County Council has awarded a contract to CIVICA UK LIMITED for the provision of an updated/renewed contract for various in-situ Civica products. The contract includes the Civica OPENRevenues (OR) integrated Revenues, Benefits, DIP, and workflow system, among others, under a multi-year enterprise licence agreement. The procurement method was selective, with a call-off from a framework agreement. The contract period runs from September 8, 2024, to September 7, 2034, and the tender period ended on March 18, 2024. The contract is valued at £7,991,300 GBP.

This tender provides opportunities for businesses, particularly SMEs and VCSEs, in the software package and information systems industry category. Companies suited for this tender should offer services related to software packages and system information. The direct award via CCS BOS (RM6194) offers growth potential for businesses providing cloud-hosted and on-prem provisions, with an eventual move to an entirely cloud-hosted provision during the contract term. Businesses interested in service contracts with long-term support and maintenance arrangements should consider this opportunity.

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Notice Information

Notice Title

Civica Revenues & Benefits System Renewal - Direct Award via CCS BOS (RM6194)

Notice Description

Provision of updated / renewed contract for various in-situ Civica products to enable to continuation of the service being provided. This includes the Civica OPENRevenues (OR) integrated Revenues, Benefits, DIP and workflow system, Civica Pay Cash Receipting, and Income Management and reconciliation systems. This will be combined via a multi-year enterprise licence agreement plus annual support and maintenance contract arrangements, which will support the council over the term of the contract by minimising additional costs and have supported budget forecasting. There will be a combination of fully cloud hosted and on-prem provisions which will eventually move to entire cloud hosted provision during the contract term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-072aff91-aa70-400f-abee-8f6d4242c044
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0edf2aa9-2b6f-455c-be63-381e41e2f453
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£7,991,300 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jun 20241 years ago
Submission Deadline
18 Mar 2024Expired
Future Notice Date
Not specified
Award Date
20 Mar 20241 years ago
Contract Period
7 Sep 2024 - 7 Sep 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5UQ
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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