Award

Case Management/CRM System

WARWICKSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

28 Sep 2023 at 14:14

Award Notice
Summary of the contracting process

The Warwickshire County Council recently awarded a contract for a Case Management/CRM System with a total value of £430,586.88. The procurement method used was selective, specifically calling off from the G-Cloud 13 Framework. The contract period is set to run from October 16, 2023, to October 15, 2027. The procurement stage has been completed, and the procurement location is in the West Midlands, United Kingdom.

This tender presents an opportunity for businesses providing software packages and information systems to compete for contracts. Small and medium enterprises (SMEs) are particularly suited for this opportunity. The buying organisation, Warwickshire County Council, sought a system to support HR&OD and ICT activity. Suppliers such as Hornbill Service Management Limited, a large-scale entity, successfully secured the contract.

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Notice Information

Notice Title

Case Management/CRM System

Notice Description

WCC required a case management/CRM system to suit the purposes of HR&OD and ICT activity. This award was made via the G-Cloud 13 Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-073565dc-2e43-486d-a65e-64ba4092cb68
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b2d8fa26-498a-493a-956f-12e1940e773b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£430,586 £100K-£500K
Lots Value
Not specified
Awards Value
£430,586 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20232 years ago
Submission Deadline
28 Feb 2023Expired
Future Notice Date
Not specified
Award Date
6 Sep 20232 years ago
Contract Period
15 Oct 2023 - 15 Oct 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICK
Postcode
CV34 4RL
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

HORNBILL SERVICE MANAGEMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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