Award

Integrated Tenant Experience Development Services

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

11 Jul 2018 at 15:09

Award Notice
Summary of the contracting process

Bristol City Council is seeking service providers for the "Integrated Tenant Experience Development Services" project, with a total contract value of £720,000. The tender process, which has concluded with the award date on 25 January 2017, focused on improving digital services for housing. This initiative falls under the IT services category and is aimed at re-integrating various tenant services in Bristol, located in the South West of the United Kingdom. The project commenced on 13 March 2017 and was scheduled to end on 12 March 2019.

This tender presents an opportunity for businesses, especially SMEs, that specialise in IT consulting, software development, and support services to contribute to enhancing digital infrastructure for housing. Companies with expertise in user-centred design and experience in managing digital service developments would be particularly well-suited to participate in similar future tenders and contract awards. Engaging with this contract can lead to potential long-term partnerships with Bristol City Council and help businesses expand their portfolio in public sector projects.

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Notice Information

Notice Title

Integrated Tenant Experience Development Services

Notice Description

Bristol City Council (BCC) is replacing it's housing system, switching from legacy system (Northgate OHMS) to Civica CX by May 2017. This project means our tenant rent account and repairs digital services for tenants must be re-integrated using Liferay. BCC want to improve existing, and create new, services for tenants continuing to focus on user centred design to achieve the future vision for housing digital services. BCC have limited in-house capacity and need to augment our internal team with the help of a supplier. This contract is for the provision of these expertise and aim is to deliver as much of the development backlog as possible whilst maintaining quality and optimal velocity as we scale up capacity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-07ec6153-9634-4dad-9cd1-be78b285bca8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc4de2be-8b83-4e17-ba25-b7c3ad17e97f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£720,000 £500K-£1M
Lots Value
Not specified
Awards Value
£720,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jul 20187 years ago
Submission Deadline
20 Dec 2016Expired
Future Notice Date
Not specified
Award Date
25 Jan 20179 years ago
Contract Period
13 Mar 2017 - 12 Mar 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS7 9TB
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Lockleaze
Westminster Constituency
Bristol North East

Supplier Information

Number of Suppliers
1
Supplier Name

PFI KNOWLEDGE SOLUTIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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