Award

CRM Implementation and Support Service

UK INFRASTRUCTURE BANK LIMITED

This public procurement record has 3 releases in its history.

AwardUpdate

10 Oct 2023 at 06:32

AwardUpdate

29 Jun 2023 at 10:41

Award

14 Apr 2023 at 15:05

Summary of the contracting process

The public procurement process for "CRM Implementation and Support Service" initiated by the UK Infrastructure Bank Limited has reached the award stage. Classified under "Systems and technical consultancy services" (CPV code 72220000), this contract involves the deployment of an additional team to support the SRM roll-out with further 12 months extension, now expiring on 5th March 2026. The procurement was conducted through a selective method as a call-off from a framework agreement, with the contract valued at 450,075 GBP. The contract period spans from 6th March 2023 to 5th March 2026 and primarily pertains to the delivery location at postal code LS1 4DW in Leeds, England.

This contract offers significant opportunities for businesses specialising in CRM systems and technical consultancy services, particularly those capable of providing comprehensive implementation and support services. With a considerable budget and an extended contract period, SMEs that excel in systems consultancy and can deliver technical support will find this project advantageous for growth. The role of the supplier is well-suited for enterprises that can leverage existing framework agreements to efficiently deliver and manage the outlined services. Cognitive Group Limited, a large-scale company, has been awarded this contract, highlighting that firms with substantial scale and expertise in this domain will be strong contenders.

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How relevant is this notice?

Notice Title

CRM Implementation and Support Service

Notice Description

CRM Implementation and Support Service. 29/06/2023 : Variation V-00068 - An additional team will be deployed to support the SRM roll-out.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-088896b9-80b5-42d8-8b01-52bf3eb41358
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d1e92913-54df-4548-959f-5fd1459a2677
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72220000 - Systems and technical consultancy services

Notice Value(s)

Tender Value
£450,075 £100K-£500K
Lots Value
Not specified
Awards Value
£450,075 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 20232 years ago
Submission Deadline
1 Mar 2023Expired
Future Notice Date
Not specified
Award Date
2 Mar 20233 years ago
Contract Period
6 Mar 2023 - 5 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK INFRASTRUCTURE BANK LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4DW
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

COGNITIVE GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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