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EPR Configuration and Communication Consultancy Contract

Surrey and Borders Partnership NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 09:32

Award Notice
Summary of the contracting process

This procurement covers SystmOne configuration and communication consultancy services, within the wider category of IT consulting, software development, internet and support services. The stated purpose is to provide configuration and communications support for Sussex Partnership NHS Foundation Trust. The buying organisation is Surrey and Borders Partnership NHS Foundation Trust, based at Leatherhead in Surrey. The delivery address is in Leatherhead, Surrey, with the procurement classified as a services contract. The requirement is relevant to consultancies and IT service providers experienced in configuring and supporting SystmOne, particularly those able to combine technical system work with clear communication and stakeholder support in an NHS or other healthcare environment. The procurement was identified as suitable for small and medium-sized enterprises, while participation was not reserved for voluntary, community or social enterprises.

The procurement has been completed and awarded following a selective call-off from the G-Cloud 14 framework, specifically Lot 3 for cloud support. The award was made on 26 June 2026 to KEYSTREAM GROUP LIMITED, an SME, for £83,850 including the stated currency of GBP. The contract period runs from 1 July 2026 to 31 December 2026. The tender submission deadline was 30 June 2026 at 12:00. The award is active, and the procurement was evaluated through the framework call-off route. The requirement was treated as a single service procurement rather than being divided into separate lots. The awarded supplier is responsible for the SystmOne configuration and communication consultancy services described in the requirement.

Although this contract has been awarded, it provides a clear indication of the buyer’s demand for specialist SystmOne configuration and communication support. Suppliers considering comparable healthcare technology work should be able to demonstrate practical expertise in configuring SystmOne, understanding how changes affect clinical or operational users, and communicating technical information clearly to stakeholders. A credible competitor would combine hands-on system consultancy with structured engagement, user support and the ability to work within NHS governance and service environments. The framework call-off route is also relevant: suppliers seeking similar work would need an appropriate G-Cloud position and the capability to meet cloud support requirements. The recorded SME suitability indicates that a focused specialist consultancy could be commercially relevant, provided it can evidence the required technical and communication capability.

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Notice Information

Notice Title

EPR Configuration and Communication Consultancy Contract

Notice Description

This contract is to provide SystmOne Configuration and Communication Consultancy Services to Sussex Partnership NHS Foundation Trust via direct award using G.Cloud 14.(Lot 3: Cloud Support)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-08a303b9-dec0-41c0-99a2-3bc4b5e38d40
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/37ae2331-f7bd-47cd-9be3-8d4c3bf38460
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£83,850 Under £100K
Lots Value
Not specified
Awards Value
£83,850 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Jun 20263 months ago
Contract Period
1 Jul 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Surrey and Borders Partnership NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEATHERHEAD
Postcode
KT22 7AD
Postcode Area
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified
Local Authority
Mole Valley
Electoral Ward
Leatherhead North
Westminster Constituency
Epsom and Ewell

Supplier Information

Number of Suppliers
1
Supplier Name

KEYSTREAM GROUP LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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