Award

CP2708-25 Social Media Platform

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

08 Jan 2026 at 14:16

Summary of the contracting process

Devon County Council has concluded a procurement process to secure a social media management platform and media monitoring intelligence tool, essential for enhancing their engagement with residents and managing communications across various social platforms. This procurement falls within the industry category of Software Package and Information Systems, with the contract awarded to SocialSignin Ltd, trading as Orlo. The procurement phase is in the Award stage, finalised on 18th December 2025, with a contract period commencing on 5th January 2026 and ending on 4th January 2027. The total potential contract value could reach £48,000, should the 3 x 12-month extensions be exercised. The project is set in the South West region of the United Kingdom.

This tender presents a significant opportunity for businesses specializing in social media platforms and media analytics to extend their market reach and collaboration with government bodies. Companies offering innovative solutions with robust media monitoring and communication tools particularly stand to benefit. The contract, awarded through the CCS framework G-Cloud 14, indicates suitability for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), opening avenues for entities capable of delivering high-impact digital solutions to public sector clients.

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Notice Title

CP2708-25 Social Media Platform

Notice Description

A social media management platform and media monitoring intelligence tool that also has listening capabilities. This will help Devon County Council to engage with residents and manage communications from multiple social media platforms. Annual value PS12k. Additional information: The awarded contract value for the initial term is PS12,000. If 3 x 12 month extensions taken the overall value will be PS48,000

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-08c23e48-4e76-43ef-b5f4-d853b08da718
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f531bee2-5fe4-46fa-850b-c5686021fb97
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£48,000 Under £100K
Lots Value
Not specified
Awards Value
£12,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jan 20261 months ago
Submission Deadline
1 Oct 2025Expired
Future Notice Date
Not specified
Award Date
18 Dec 20252 months ago
Contract Period
5 Jan 2026 - 4 Jan 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Contact Name
Tracey White
Contact Email
tracey.white@devon.gov.uk
Contact Phone
+44 1392383000

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

SOCIALSIGNIN LTD, TRADING AS ORLO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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