Award

WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service - AWARD

SE SHARED SERVICES

This public procurement record has 1 release in its history.

Award

18 Mar 2020 at 07:21

Award Notice
Summary of the contracting process

The procurement process concerns the Local Healthwatch and Independent Health Complaints Advocacy Service, overseen by SE Shared Services, based in West Sussex, United Kingdom. This open tender has been awarded, with the contract commencing on 1st April 2020 and set to last until 31st March 2025. The service, valued at approximately £2,398,200, is classified under health and social work services, specifically aimed at improving local healthcare experiences and providing advocacy for health complaints. The procurement process reached its end date for submissions on 19th December 2019, and the contract has been awarded to Healthwatch West Sussex CIC following the active award status published on 10th February 2020.

This procurement presents significant opportunities for businesses specialising in health and social care services, particularly those focused on advocacy and consumer education within healthcare systems. Companies with expertise in public health assessment, patient advocacy, and community engagement would be well-positioned to leverage their capabilities in this sector. The awarded contract reflects a commitment to high-quality, accessible health services in West Sussex, encouraging businesses that can provide innovative and trust-building solutions to participate in future procurements.

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Notice Information

Notice Title

WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service - AWARD

Notice Description

The Council is seeking a Service Provider to provide a Local Healthwatch & Independent Health Complaints Advocacy Service across the county of West Sussex. Local Healthwatch (LHW) in West Sussex will be the Independent Consumer Champion for all local residents. This is achieved by recording and reviewing residents experience the quality of Health Care and of Social Care in their local authority area. LHW will also provide information and advice to the public about accessing health and social care services and choice in relation to those services. In addition, an Independent Health Complaints Advocacy Service (IHCAS) will support individuals to access information and Independent Advocacy if they need help to complain about NHS services. IHCAS will support people who have a complaint about any aspect of healthcare as set out in the Health and Social Care Act 2012, including that which falls under the jurisdiction of the Parliamentary and Health Service Ombudsman (PHSO). Local Healthwatch in West Sussex will reach out across the whole of the county area and bring together peoples' views and experiences to improve health and social care. It will be well led, professionally managed and organized, will be built on existing knowledge & activities using partnerships and collaborations to provide high quality services. The service will be well known, independent, accessible, influential, respected and trusted by local people, decision-makers and service providers

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0944bb54-d886-4f05-8cfa-0484be3789db
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f57eab67-94da-49c5-a650-c4c9eb8bcdb1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£2,398,200 £1M-£10M
Lots Value
Not specified
Awards Value
£2,211,223 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Mar 20205 years ago
Submission Deadline
19 Dec 2019Expired
Future Notice Date
Not specified
Award Date
10 Feb 20206 years ago
Contract Period
31 Mar 2020 - 31 Mar 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SE SHARED SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST SUSSEX
Postcode
PO19 1RQ
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ South East (England)
Local Authority
Chichester
Electoral Ward
Chichester Central
Westminster Constituency
Chichester

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHWATCH WEST SUSSEX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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