Award

Provision of Microsoft Unified Support - PS/23/116

DVLA - DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 2 releases in its history.

AwardUpdate

16 Sep 2025 at 09:34

Award

14 Sep 2023 at 12:51

Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA), based in Swansea, Wales, has completed an award process for the provision of Microsoft Unified Support under the contract PS/23/116. This contract falls within the software package and information systems industry category and was procured through a selective procurement method using a call-off from a framework agreement provided by Crown Commercial Services. The contract was awarded to Microsoft Limited and is valued at GBP 843,851.16. The contract period spans from 1st October 2023 to 30th September 2026, with the award notice published on 14th September 2023 for transparency.

This tender offers significant opportunities for businesses within the software and information systems sector, particularly those that specialise in providing comprehensive support for Microsoft products. While the procurement was completed through a framework, businesses aiming to participate in similar future tenders may benefit from aligning themselves with existing frameworks to streamline their engagement in such processes. Given the substantial contract value, large-scale enterprises with robust support capabilities are well-suited to compete for similar contracts in this industry, facilitating opportunities for business growth and increased market reputation.

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Notice Title

Provision of Microsoft Unified Support - PS/23/116

Notice Description

Award of Contract has been completed via Crown Commercial Services Framework. Award notice published for transparency. Contract is for the provision of Microsoft Unified Support.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-09470e68-6d8d-49df-871b-5be7aaeacedf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/701244ea-6b37-4bfb-8990-9ba03f8a02c1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£843,851 £500K-£1M
Lots Value
Not specified
Awards Value
£724,604 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20255 months ago
Submission Deadline
29 Jun 2023Expired
Future Notice Date
Not specified
Award Date
30 Aug 20232 years ago
Contract Period
30 Sep 2023 - 30 Sep 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DVLA - DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Sue Roblin
Contact Email
sue.roblin@dvla.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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