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Statutory Report User Research

EQUALITY AND HUMAN RIGHTS COMMISSION

This public procurement record has 1 release in its history.

Award

09 Sep 2026 at 13:39

Award Notice
Summary of the contracting process

The Equality and Human Rights Commission commissioned statutory report user research, classified as research services. The work covers research activity supporting the Commission’s statutory reporting, with delivery across England, Scotland and Wales. The buying organisation is the Equality and Human Rights Commission, based in Manchester. This is a services requirement rather than a goods supply or construction project. The subject is relevant to organisations providing user research, insight and related research consultancy for public bodies, particularly where their work can operate across the three nations of Great Britain covered by the requirement.

The procurement is complete and was awarded to Thinks Insight and Strategy (Britain Thinks) Limited on 22 July 2026. It followed a selective further competition and call-off from the Government Commercial Agency Research and Insights Framework RM6126. The published tender value and awarded value are both £53,310. Bids were due by 30 June 2026 at 1pm. The contract runs from 24 August 2026 to 28 February 2027. Evaluation was based on the quality and price of submissions, in line with the tender documentation. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations.

This award demonstrates demand from the Equality and Human Rights Commission for specialist user research supporting statutory reporting across England, Scotland and Wales. A credible competitor for a future requirement would need to provide research and insight capability suited to public-sector work, with the capacity to deliver across all three nations. The evaluation shows that both quality and price matter, so suppliers would need a strong research approach alongside disciplined commercial pricing. Experience of competing for call-offs through a research and insights framework would also be commercially relevant, as would the ability to present clear, evidence-led submissions for a defined statutory reporting requirement.

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Notice Information

Notice Title

Statutory Report User Research

Notice Description

This contract was awarded following a further competition conducted under Government Commercial Agency Framework RM6126 (Research and Insights). The procurement was advertised and managed through the organisation's procurement portal and awarded following evaluation of quality and price submissions in accordance with the published tender documentation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e283356b-28f8-4a73-956a-51cbcde7c4f7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£53,310 Under £100K
Lots Value
Not specified
Awards Value
£53,310 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jul 20261 months ago
Contract Period
24 Aug 2026 - 28 Feb 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EQUALITY AND HUMAN RIGHTS COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M4 3AQ
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

Thinks Insight & Strategy

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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