Award

Employee Engagement Platform

POST OFFICE LIMITED

This public procurement record has 1 release in its history.

Award

30 Jun 2023 at 15:02

Summary of the contracting process

The Post Office Limited has awarded a contract for an Employee Engagement Platform for software development services to Qualtrics LLC. The contract value is GBP 238,850. The procurement method used was selective, with a call-off from a framework agreement. The contract period is from 29th June 2022 to 28th June 2024. The tender period ended on 5th April 2022. The project's goal is to enhance colleague engagement through various survey mechanisms.

This tender presents an opportunity for businesses providing software development services to engage with the Post Office Limited. Companies with expertise in delivering employee engagement platforms and survey tools would be well-suited to compete for this contract. The project requires a solution that can cater to surveys tailored to all-staff engagement, trigger-based surveys, and 360° surveys. Interested suppliers should note the location for delivery includes the UK, European countries, and other global locations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Employee Engagement Platform

Notice Description

Post Office is proposing to put in place a colleague engagement platform through which to better listen to, understand and facilitate action in response to the opinions of colleagues. Initially the use of the platform is proposed for an all-staff engagement survey but there is a desire to use the platform to deliver further ad hoc, trigger based and 3600 surveys, as required.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0a43008e-629b-4fe2-89fe-16bc707ce98e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/acfc891a-156b-4c34-a8ee-2502dd9d8f89
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72262000 - Software development services

Notice Value(s)

Tender Value
£238,850 £100K-£500K
Lots Value
Not specified
Awards Value
£238,850 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20232 years ago
Submission Deadline
5 Apr 2022Expired
Future Notice Date
Not specified
Award Date
28 Jun 20223 years ago
Contract Period
28 Jun 2022 - 28 Jun 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Not specified
Contact Email
emma.usherwood@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2Y 9AQ
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified

Local Authority
Islington
Electoral Ward
Bunhill
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

QUALTRICS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-0a43008e-629b-4fe2-89fe-16bc707ce98e-2023-06-30T16:02:51+01:00",
    "date": "2023-06-30T16:02:51+01:00",
    "ocid": "ocds-b5fd17-0a43008e-629b-4fe2-89fe-16bc707ce98e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "Employee Engagement Platform",
        "title": "Employee Engagement Platform",
        "description": "Post Office is proposing to put in place a colleague engagement platform through which to better listen to, understand and facilitate action in response to the opinions of colleagues. Initially the use of the platform is proposed for an all-staff engagement survey but there is a desire to use the platform to deliver further ad hoc, trigger based and 3600 surveys, as required.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72262000",
            "description": "Software development services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 238850,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2022-04-05T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-06-29T00:00:00+01:00",
            "endDate": "2024-06-28T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-56874",
            "name": "Post Office Limited",
            "identifier": {
                "legalName": "Post Office Limited"
            },
            "address": {
                "streetAddress": "Finsbury Dials, 20 Finsbury Street",
                "locality": "London",
                "postalCode": "EC2Y 9AQ",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "emma.usherwood@postoffice.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-250204",
            "name": "Qualtrics LLC",
            "identifier": {
                "legalName": "Qualtrics LLC"
            },
            "address": {
                "streetAddress": "333 West River Park Dr., Provo UT 84604, USA"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-56874",
        "name": "Post Office Limited"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-0a43008e-629b-4fe2-89fe-16bc707ce98e-1",
            "status": "active",
            "date": "2022-06-29T00:00:00+01:00",
            "datePublished": "2023-06-30T16:02:51+01:00",
            "value": {
                "amount": 238850,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-250204",
                    "name": "Qualtrics LLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-06-29T00:00:00+01:00",
                "endDate": "2024-06-28T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/acfc891a-156b-4c34-a8ee-2502dd9d8f89",
                    "datePublished": "2023-06-30T16:02:51+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}