Award

Customer Insight Services - AWARD

ALLIANCE HOMES

This public procurement record has 1 release in its history.

Award

20 Aug 2019 at 08:27

Award Notice
Summary of the contracting process

The procurement process involves the award of a contract for Customer Insight Services by Alliance Homes, a provider operating in the housing sector based in Portishead, North Somerset, United Kingdom. The tender is classified under survey services and was awarded on 16 August 2019, with the contract effective from 10 September 2019 to 9 September 2021. The anticipated value of the contract ranges from £260,000 to £1,220,000, and the procurement was conducted under the Open Procedure as outlined in The Public Contracts Regulations 2015.

This tender presents significant opportunities for businesses specialising in survey services, including survey design, conduction, and analysis. Companies capable of delivering customer insight solutions would be ideally positioned to compete for this contract. The structured approach towards extending the contract for up to four years highlights the potential for long-term engagement, making it attractive for small and medium-sized enterprises (SMEs) looking to expand their portfolios and client bases in the public services sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Customer Insight Services - AWARD

Notice Description

This procurement is for the provision of Customer Insight Services. It is intended to place a resulting contract with one service provider for a period of two years with the possibility of two extensions each for a period of two years. It is anticipated that the value of any resulting contract will be between 260,000 GBP and 1,220,000 GBP (ex VAT). This procurement is being undertaken using the Open Procedure of The Public Contracts Regulations 2015. NSAH (Alliance Homes) Ltd, trading as Alliance Homes is the parent company of the Alliance Homes Group which comprises of: Alliance Homes (Ventures) Ltd, Alliance Living Care Ltd, Alliance Homes Rented Ltd, Alliance Homes Sales Ltd and Alliance Homes Partnerships Ltd. Any current or future member of the current Alliance Homes group of companies or any of its partnering organisations may contract through this procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0a64d3c9-7961-449e-a213-59bfab231ca0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8d319aac-50cb-4762-bc15-342dd7d50f5b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79311100 - Survey design services

79311200 - Survey conduction services

79311300 - Survey analysis services

Notice Value(s)

Tender Value
£1,220,000 £1M-£10M
Lots Value
Not specified
Awards Value
£472,808 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20196 years ago
Submission Deadline
25 Jun 2019Expired
Future Notice Date
Not specified
Award Date
15 Aug 20196 years ago
Contract Period
9 Sep 2019 - 9 Sep 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ALLIANCE HOMES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
-
Postcode
BS20 7AW
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK South West (England)
Local Authority
North Somerset
Electoral Ward
Portishead East
Westminster Constituency
North Somerset

Supplier Information

Number of Suppliers
1
Supplier Name

MARU/MATCHBOX (FORMERLY MARU/EDR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-0a64d3c9-7961-449e-a213-59bfab231ca0-2019-08-20T09:27:38+01:00",
    "date": "2019-08-20T09:27:38+01:00",
    "ocid": "ocds-b5fd17-0a64d3c9-7961-449e-a213-59bfab231ca0",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SYSTEM 00000069 - AWARD",
        "title": "Customer Insight Services - AWARD",
        "description": "This procurement is for the provision of Customer Insight Services. It is intended to place a resulting contract with one service provider for a period of two years with the possibility of two extensions each for a period of two years. It is anticipated that the value of any resulting contract will be between 260,000 GBP and 1,220,000 GBP (ex VAT). This procurement is being undertaken using the Open Procedure of The Public Contracts Regulations 2015. NSAH (Alliance Homes) Ltd, trading as Alliance Homes is the parent company of the Alliance Homes Group which comprises of: Alliance Homes (Ventures) Ltd, Alliance Living Care Ltd, Alliance Homes Rented Ltd, Alliance Homes Sales Ltd and Alliance Homes Partnerships Ltd. Any current or future member of the current Alliance Homes group of companies or any of its partnering organisations may contract through this procurement.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79311000",
            "description": "Survey services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79311300",
                "description": "Survey analysis services"
            },
            {
                "scheme": "CPV",
                "id": "79311200",
                "description": "Survey conduction services"
            },
            {
                "scheme": "CPV",
                "id": "79311100",
                "description": "Survey design services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "BS20 7AW"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 260000,
            "currency": "GBP"
        },
        "value": {
            "amount": 1220000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2019-06-25T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-09-10T00:00:00+01:00",
            "endDate": "2021-09-09T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-42860",
            "name": "Alliance Homes",
            "identifier": {
                "legalName": "Alliance Homes"
            },
            "address": {
                "streetAddress": "Portishead, North Somerset",
                "locality": "-",
                "postalCode": "BS20 7AW",
                "countryName": "United Kingdon"
            },
            "contactPoint": {
                "name": "Nick James",
                "email": "nick.james@alliancehomes.org.uk",
                "telephone": "01275 398418"
            },
            "details": {
                "url": "http://www.alliancehomes.org.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-123838",
            "name": "Maru/Matchbox (formerly Maru/edr)",
            "identifier": {
                "legalName": "Maru/Matchbox (formerly Maru/edr)"
            },
            "address": {
                "streetAddress": "The Hub, Berrywood Business Village, Tollbar War , Southampton, United Kingdom, SO30 2UN"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-42860",
        "name": "Alliance Homes"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-0a64d3c9-7961-449e-a213-59bfab231ca0-1",
            "status": "active",
            "date": "2019-08-16T00:00:00+01:00",
            "datePublished": "2019-08-20T09:27:38+01:00",
            "value": {
                "amount": 472808,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-123838",
                    "name": "Maru/Matchbox (formerly Maru/edr)"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-09-10T00:00:00+01:00",
                "endDate": "2021-09-09T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/8d319aac-50cb-4762-bc15-342dd7d50f5b",
                    "datePublished": "2019-08-20T09:27:38+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}