Award

Provision of ongoing hosting, support of the existing Pay360 Payment suite

GATESHEAD COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

14 Dec 2021 at 11:18

Award Notice
Award

10 Dec 2021 at 08:12

Award Notice
Summary of the contracting process

The procurement process, initiated by Gateshead Council, is for the provision of ongoing hosting and support for the existing Pay360 Payment suite, classified under IT services (CPV 72000000). Located in Gateshead, England, this selective tender was completed with a contract value of £102,062.59. The contract period runs from 30th November 2021 until 29th November 2024, following the tender period that ended on 29th November 2021.

This tender presents significant opportunities for businesses engaged in IT services, cloud computing, and payment solutions. Companies with expertise in secure payment systems, software development, and ongoing technical support would be well-suited to compete. The ongoing nature of this contract indicates a reliable revenue stream for potential suppliers who can deliver high-quality services in line with the specifications required by Gateshead Council.

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Notice Information

Notice Title

Provision of ongoing hosting, support of the existing Pay360 Payment suite

Notice Description

Gateshead Council has called off from KCS Professional Services for Managed Services for Business Framework Agreement - Y16018 Hosting, Support and Maintenance for existing Pay360 service. The Supplier will provide the products and services set out below: Secure Cloud (sCloud) Income Management - Income Management (AIM). The central income processing and repository module used to assist with validating, processing and storage of income. sCloud Paye.net, a browser-based solution that supports payments by debit or credit card taken over the telephone. The solution can be configured to handle face-to-face cash, cheque and card payments with configurable, point to point (P2PE) Chip & PIN device options upon request and subject to appropriate configuration fees. ACR counter receipting A cash office/back-office module to facilitate all customer present transactions. Secure Bureau Service Hosted, PCI DSS certified card authorisation service processing card transactions for Paye.net with integrated secure Chip and Pin devices. Terminal Management System (P2PE) and clients Console to manage and secure chip and pin estate in line with Payment Card Industry Data Security Standards (PCI DSS ) and point to point (P2PE) chip and pin encryption mandates. Secure Card Portal (SCP) which provides the secure Pay360 hosted online card entry pages and authorisation process enabling seamless integration with any third-party website, front-end form, specialist system or application which typically capture customer details and what they are paying for. The Portal pages then manage the secure payment service for such systems. Other Portals for Planning and Licensing are included. Automated Touchtone System a highly secure, convenient, fast and easy to use payment channel enabling self-service Pay360 hosted Touch Tone payments to be made by citizens directly. Support will include agreed required upgrades during the term

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0a88891a-7482-4f74-a2ff-aa9748c7d546
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dfc8fefa-e669-4120-87d4-25014922031a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£85,052 Under £100K
Lots Value
Not specified
Awards Value
£85,052 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Dec 20214 years ago
Submission Deadline
29 Nov 2021Expired
Future Notice Date
Not specified
Award Date
29 Nov 20214 years ago
Contract Period
30 Nov 2021 - 29 Nov 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA BUSINESS SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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