Tender

Documents Imaging and Management ICT System (Revs & Bens)

CHESHIRE WEST AND CHESTER

This public procurement record has 4 releases in its history.

TenderAmendment

16 Jan 2018 at 15:32

Tender Notice
TenderAmendment

16 Jan 2018 at 15:31

Tender Notice
TenderAmendment

16 Jan 2018 at 15:27

Tender Notice
Tender

15 Jan 2018 at 14:16

Tender Notice
Summary of the contracting process

Cheshire West and Chester Council is currently procuring a Document Imaging and Management ICT System aimed at enhancing digital technology services related to Revenues and Benefits. This is part of their commitment to excellent service delivery, especially for vulnerable residents. The tender, classified under the software package and information systems category, is open for bids until 14 February 2018. The contract is valued at £350,000 and is expected to begin on 1 April 2018, lasting for ten years until 31 March 2028. All communication regarding this tender must be conducted via The Chest.

This procurement presents significant opportunities for businesses specialising in software development, particularly those offering document management systems and digital solutions for public sector clients. Companies with expertise in creating integrated systems that enhance workflow and customer experience would be well-suited to compete. With the commitment of Cheshire West and Chester Council to modernise their services, businesses that can provide innovative, user-friendly technology solutions stand to gain from this tender process.

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Notice Information

Notice Title

Documents Imaging and Management ICT System (Revs & Bens)

Notice Description

Cheshire West and Chester Council aims to be an excellent Authority, providing easy to use digital technology for residents whilst still supporting our most vulnerable customers. This procurement is in line with our vision to be the best, through securing complementary, integrated systems and easy to use self- service tools for a great customer experience. The Transactional Service Centre (TSC) - Assessment Centre and Billing & Debt are procuring a document imaging and management system to manage documents relating to Revenues and Benefits. In addition to these business areas we would require the same solution for managing documents relating to other areas of the TSC. The document management system will be used to scan, index and store documents from residents and businesses. It will have a workflow solution which will allow documents to be passed to relevant teams to process and respond to correspondence. It needs to integrate with the back office processing systems. Cheshire West and Chester Council is a unitary Authority which has approximately 156,000 dwellings, 11,000 NDR hereditaments, 25,000 Benefit applicants, 5,000 free school meal recipients and 9,000 Social Care clients. Additional information: All communication with the Procurement Team regarding this tender MUST be via The Chest.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0b039844-1472-4267-9eb1-42fad23fd125
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/28c41cd2-223f-4cd2-848b-d598d0571af7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20188 years ago
Submission Deadline
14 Feb 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2018 - 31 Mar 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHESHIRE WEST AND CHESTER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHESTER
Postcode
CH1 2NP
Post Town
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
TLD North West (England)
Local Authority
Cheshire West and Chester
Electoral Ward
Chester City & the Garden Quarter
Westminster Constituency
Chester North and Neston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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