Tender

ICT Managed Service

COUNTY DURHAM AND DARLINGTON FIRE AND RESCUE SERVICE

This public procurement record has 1 release in its history.

Tender

12 Apr 2021 at 16:00

Tender Notice
Summary of the contracting process

The County Durham and Darlington Fire and Rescue Service is currently conducting a tender for an "ICT Managed Service," focusing on the provision of fully managed IT services, including disaster recovery solutions. This procurement falls under the IT services category and is located in the North East of England, with a tender period set to conclude on 13 May 2021. The total contract value is estimated at £1,300,000, with a minimum value of £900,000 per annum. The process is being conducted via a selective procurement method, specifically a restricted procedure, and the contract is expected to commence on 1 September 2021 and run until 31 August 2026.

This tender presents significant opportunities for businesses specialising in IT services, particularly those that offer managed services and support in disaster recovery and cloud solutions. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the buyer is open to various types of providers that can ensure operational resilience and continuity of service. Companies capable of delivering a 24/7 service, including on-site support and proactive maintenance, would be particularly well-suited to compete for this contract.

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Notice Information

Notice Title

ICT Managed Service

Notice Description

The provision of ICT Managed Services and a fully managed and maintained Resilient Hosted Hybrid Solution which includes Disaster Recovery. This will include replacing current local infrastructure and migration services to a fully managed and maintained hosted environment, providing resilience which guarantees business continuity by providing disaster recovery replication service via a public cloud, resourcing and managing a 24/7/365 ICT Service Provision which includes a minimum provision of dedicated onsite personnel, a service desk, end user, application and server support, hardware maintenance, service level management, proactive maintenance and security management. Tenders are invited with values of below PS260,000 per annum.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0c21bc2e-71ba-4e3a-b332-84888d217e6f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3f634fd6-c195-44e9-9fdc-9a246d7f9adb
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,300,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Apr 20214 years ago
Submission Deadline
13 May 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2021 - 31 Aug 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COUNTY DURHAM AND DARLINGTON FIRE AND RESCUE SERVICE
Contact Name
Tracy Ridley
Contact Email
tridley@ddfire.gov.uk
Contact Phone
+44 1913755579

Buyer Location

Locality
DURHAM
Postcode
DH1 1TW
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Belmont
Westminster Constituency
City of Durham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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