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Provision of Language Services on Behalf of University Hospitals of Leicester

University Hospitals of Leicester NHS Trust

This public procurement record has 1 release in its history.

Award

09 Sep 2026 at 16:37

Award Notice
Summary of the contracting process

University Hospitals of Leicester NHS Trust procured translation and interpretation services for its healthcare operations. The requirement covers language support for the Trust, including translating written material and providing spoken interpretation. This is a public-sector language services opportunity rather than a general communications, marketing or publishing contract. The buying organisation is University Hospitals of Leicester NHS Trust, based at Leicester Royal Infirmary. Delivery is associated with Leicester, United Kingdom. The procurement is categorised as services, with translation services as the stated classification (CPV 79530000). The requirement is relevant to providers with the operational capability to support an NHS trust across its translation and interpretation needs, including the ability to manage work for healthcare users and communications in a regulated public-service environment.

The procurement has been awarded and is complete. It used a selective procedure as a call-off from a framework agreement. The tender submission deadline was 30 June 2026 at 12:00 BST. The contract was awarded to Word360 Ltd Main on 30 June 2026 for £4,000,000. The contract period runs from 1 August 2026 to 31 July 2030. The award is active and the contract covers the same translation and interpretation requirement for University Hospitals of Leicester NHS Trust. The published outcome identifies one awarded supplier. The process therefore demonstrates a framework-based route for appointing language services, with the award decision made at the end of the call-off process and a four-year delivery period.

This procurement provides a clear benchmark for suppliers targeting language services work with University Hospitals of Leicester NHS Trust. A credible competitor would need established translation and interpretation operations, dependable capacity across written and spoken services, and the ability to handle recurring demand for an NHS organisation. Experience of healthcare terminology, patient-facing communication, confidentiality and sensitive information would strengthen a supplier’s position. Providers should also be able to demonstrate consistent quality control, effective allocation of interpreters and translators, and reliable service management across a substantial requirement. The stated suitability assessment does not identify the opportunity as aimed at SMEs or voluntary, community and social enterprises, so competitors should be prepared to evidence the scale, resilience and organisational controls expected of a larger framework supplier.

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Notice Information

Notice Title

Provision of Language Services on Behalf of University Hospitals of Leicester

Notice Description

Translation and interpretation services provided to University Hospitals of Leicester NHS trust.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0c45bf0a-e742-4fcd-8b05-1e7cbf36907c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/638a06a6-2a10-4be2-90fe-c7a9f07ff3e1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£4,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jun 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals of Leicester NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 5WW
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

Word360 Ltd Main

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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