Award

RES-IT: Cloud-based inbound call system

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

25 Mar 2021 at 14:47

Summary of the contracting process

Bristol City Council has completed a public procurement process for a contract titled "RES-IT: Cloud-based inbound call system," aimed at providing a cloud-based inbound call system for selected service areas. This procurement falls under the communication and multimedia software package category, with a total contract value of £20,000. The procurement method used was a direct award, with the tender period having ended on 5th February 2021. The contract was active from 22nd February 2021 until 13th September 2021, and the award notice for the contract was published on 25th March 2021.

This tender represents a significant opportunity for businesses specialising in communication technologies and related services. Companies with expertise in developing, implementing, or managing cloud-based systems would be particularly well-suited to compete in future similar procurements, especially as public organisations continue to enhance their service delivery through digital solutions. Engaging with Bristol City Council and similar authorities can help businesses expand their portfolios and establish long-term partnerships in the public sector.

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Notice Title

RES-IT: Cloud-based inbound call system

Notice Description

Provision of a cloud-based inbound call system for selected BCC service areas

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0cd7803a-1663-4dcb-be3b-b795e8f9cc83
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0e839bb0-d9c3-4e02-9c21-4d52d0eb1150
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48500000 - Communication and multimedia software package

Notice Value(s)

Tender Value
£20,000 Under £100K
Lots Value
Not specified
Awards Value
£20,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20214 years ago
Submission Deadline
5 Feb 2021Expired
Future Notice Date
Not specified
Award Date
18 Feb 20215 years ago
Contract Period
22 Feb 2021 - 13 Sep 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Cameron Graley
Contact Email
cameron.graley@bristol.gov.uk
Contact Phone
+44 7511934675

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified

Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

INTUITIVE SYSTEMS AND NETWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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