Award

CS22667 Customer Service Advisor

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 3 releases in its history.

Award

26 Mar 2024 at 16:28

Award Notice
Award

29 Jun 2023 at 13:54

Award Notice
Award

24 May 2023 at 16:24

Award Notice
Summary of the contracting process

The public procurement contracting process for the "CS22667 Customer Service Advisor" involved UK Shared Business Services Limited as the buying organisation. The contract falls under the services industry category and was awarded through a selective procurement method. The contract has a value of £15,504 GBP and covers a period from December 14, 2022, to June 30, 2023. The contract was awarded on May 24, 2023, providing opportunities for business growth in the services sector.

This public procurement tender for the provision of a Customer Service Advisor offers opportunities for small and medium-sized enterprises (SMEs) to compete. Businesses in the services industry, particularly those able to provide temporary staff, are well-suited to bid for this contract. UK Shared Business Services Limited in Swindon, England, acted as the contracting authority and specified the call-off from a framework agreement as the procurement method. The contract period indicates a timeline for service delivery, creating a structured opportunity for interested suppliers.

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Notice Information

Notice Title

CS22667 Customer Service Advisor

Notice Description

***This is an award notice, not a call for competition*** Requirement was sourced via Crown Commercial Services Framework RM6160 Non Clinical Temporary and Fixed Term staff to provide UK Shared Business Services the temporary provision of a Customer Services Advisor.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0cf24db9-d3a6-459a-9477-735abe4659b4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0f1d6e93-4100-4606-b04c-a88da40bcb7f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£36,692 Under £100K
Lots Value
Not specified
Awards Value
£80,749 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20241 years ago
Submission Deadline
9 Dec 2022Expired
Future Notice Date
Not specified
Award Date
9 Dec 20223 years ago
Contract Period
14 Dec 2022 - 31 Mar 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1UH
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

HAYS SPECIALIST RECRUITMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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