Award

Slack Renewal

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

01 Apr 2026 at 11:24

Summary of the contracting process

H M Revenue & Customs (HMRC), located in London, has completed the award stage of a procurement process titled "Slack Renewal" for renewing the Slack licence, which is a central component of their communication and collaboration infrastructure within the digital services framework. The industry category for this procurement is "License management software package", situating it within the services sector, specifically focusing on digital communication platforms. The process utilised a selective procurement method involving a call-off from a framework agreement, and key dates included the tender period ending on 23rd March 2026 and the contract period starting on 1st April 2026, concluding on 31st March 2027.

This tender presents significant opportunities for businesses specialising in software services and digital communication tools to engage with large governmental projects, fostering potential growth and expansion. The procurement was awarded to Bytes Software Services Limited, an SME, affirming the suitability of small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) to compete in such tenders. Business entities focusing on software licence management and Platform as a Service (PaaS) capabilities may find this type of contract highly conducive for further market penetration and consolidation within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Slack Renewal

Notice Description

This is a renewal of Slack licence. Slack is a core communication and collaboration platform within HMRC Digital and forms part of the Platform as a Service (PaaS) capability supporting the Multi Channel Digital Tax Platform (MDTP). It is the primary communication tool for teams developing and maintaining front end, taxpayer facing digital services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0df0360c-e9e6-4bb7-bdda-22f3daa95e4e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cd822b13-74af-44ab-ac88-29b67a5148e7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48218000 - License management software package

Notice Value(s)

Tender Value
£404,388 £100K-£500K
Lots Value
Not specified
Awards Value
£404,388 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 20262 days ago
Submission Deadline
23 Mar 2026Expired
Future Notice Date
Not specified
Award Date
26 Mar 20261 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-0df0360c-e9e6-4bb7-bdda-22f3daa95e4e-2026-04-01T12:24:40+01:00",
    "date": "2026-04-01T12:24:40+01:00",
    "ocid": "ocds-b5fd17-0df0360c-e9e6-4bb7-bdda-22f3daa95e4e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SR2958078767",
        "title": "Slack Renewal",
        "description": "This is a renewal of Slack licence. Slack is a core communication and collaboration platform within HMRC Digital and forms part of the Platform as a Service (PaaS) capability supporting the Multi Channel Digital Tax Platform (MDTP). It is the primary communication tool for teams developing and maintaining front end, taxpayer facing digital services.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48218000",
            "description": "License management software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 400000,
            "currency": "GBP"
        },
        "value": {
            "amount": 404388,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2026-03-23T16:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M REVENUE & CUSTOMS",
            "identifier": {
                "legalName": "H M REVENUE & CUSTOMS",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "100 PARLIAMENT STREET",
                "locality": "LONDON",
                "postalCode": "SS991AA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Ehigie Johnson",
                "email": "ehigie.johnson@hmrc.gov.uk",
                "telephone": "0300 056 3976"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-1616977",
            "name": "Bytes Software Services Limited",
            "identifier": {
                "legalName": "Bytes Software Services Limited",
                "scheme": "GB-COH",
                "id": "1616977"
            },
            "address": {
                "streetAddress": "Bytes House, Randalls Way, Leatherhead Surrey, KT22 7TW"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M REVENUE & CUSTOMS"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-0df0360c-e9e6-4bb7-bdda-22f3daa95e4e-1",
            "status": "active",
            "date": "2026-03-26T00:00:00Z",
            "datePublished": "2026-04-01T12:24:40+01:00",
            "value": {
                "amount": 404388,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-1616977",
                    "name": "Bytes Software Services Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/cd822b13-74af-44ab-ac88-29b67a5148e7",
                    "datePublished": "2026-04-01T12:24:40+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/be1e5718-f96c-470f-a7e4-3afe85f862a6",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}