Award

ServiceNow Support and Development Managed Services 2022/24

HOME OFFICE

This public procurement record has 1 release in its history.

Award

27 Apr 2022 at 10:21

Summary of the contracting process

The Home Office is seeking managed services for the provision of ServiceNow Support and Development as part of the ESMCP Programme. This procurement falls under the 'services' category, specifically focusing on software maintenance and repair services (CPV code: 72267000) and software development services (CPV code: 72262000). The procurement process was conducted through a selective method, concluding the tender period on 10th January 2022, with the contract awarded on 1st April 2022, running until 31st March 2024. The total contract value is £2,000,000, with a minimum value of £1,000,000, and the services are expected to be delivered at various locations, including the UK and British Overseas Territories.

This tender presents significant opportunities for IT service providers, particularly those specialising in managed services, software development, and system maintenance. Businesses with expertise in ServiceNow and similar platforms will find this an ideal competition to expand their portfolio. As this contract is significant in scale, larger firms with established capabilities in handling such projects will be well-positioned to bid, though innovators and niche providers might also leverage their specialised skills to stand out.

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Notice Title

ServiceNow Support and Development Managed Services 2022/24

Notice Description

ServiceNow Managed services provision required for the ESMCP Programme.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0e25ee9a-1a0e-4dad-a076-acb61e7cb820
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/621065dc-5e8b-4941-974b-c46c01875bc3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72262000 - Software development services

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,071,322 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20223 years ago
Submission Deadline
10 Jan 2022Expired
Future Notice Date
Not specified
Award Date
31 Mar 20223 years ago
Contract Period
31 Mar 2022 - 31 Mar 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FUJITSU SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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