Tender

Friends & Family Test, Patient & Carer Feedback Insight System

NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

TenderAmendment

11 Nov 2022 at 12:50

Tender Notice
Tender

10 Nov 2022 at 10:55

Tender Notice
Summary of the contracting process

The procurement process is being conducted by Northamptonshire Healthcare NHS Foundation Trust for the provision of a Friends & Family Test, Patient & Carer Feedback Insight System, in the goods industry category. The tender is in the open stage with a deadline for submissions on December 21, 2022. The contract period is set to start on April 1, 2023, and end on March 31, 2028. The project is valued at £400,000 GBP and is located in the East Midlands region of the United Kingdom.

This public procurement opportunity by Northamptonshire Healthcare NHS Foundation Trust presents a chance for small and medium enterprises (SMEs) specialising in software packages and information systems to compete for a contract. Businesses seeking to provide independent and comprehensive patient and carer feedback systems tailored to healthcare services should consider engaging with this open procedure tender. The organisation emphasises the importance of delivering insights into patient and carer experiences to improve service quality.

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Notice Information

Notice Title

Friends & Family Test, Patient & Carer Feedback Insight System

Notice Description

Text to be corrected in the original notice: Place of text to be modified: VI.3) Instead of: Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=734819845 Read: https://www.delta-esourcing.com/respond/XYW3DNB566 Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. HOW TO RESPOND PLEASE CLICK HERE https://www.delta-esourcing.com/respond/XYW3DNB566 (missed from the original publication) NHFT requires an independent, public and comprehensive Friends and Family Test (FFT), patient and carer feedback system that is applicable to all patients, carers, and professionals who access its services. The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0efbfa81-58c4-4f46-9ca4-3e0eb6a4accd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/43b995e1-34df-42c2-a339-1f22ae95d052
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Nov 20223 years ago
Submission Deadline
21 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2023 - 31 Mar 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KETTERING
Postcode
NN15 7PW
Post Town
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF East Midlands (England)
Local Authority
North Northamptonshire
Electoral Ward
Windmill
Westminster Constituency
Kettering

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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