Award

Unified Enterprise Support

THE INSOLVENCY SERVICE

This public procurement record has 1 release in its history.

Award

30 Jul 2025 at 13:45

Summary of the contracting process

The procurement process titled "Unified Enterprise Support" was conducted by The Insolvency Service through the Crown Commercial Service, using a selective call-off from a framework agreement. This tender falls under the software support services category and involves the provision of fourth-line technical support for Microsoft products across the United Kingdom. The contracting authority is based in London, England, and the tender was initiated to facilitate the award stage, with a contract period set from 1 July 2025 to 30 June 2026. The award, valued at £230,028, was given to Microsoft Limited on 3 June 2025.

This procurement presents a significant opportunity for large and established tech companies specialising in software support services, particularly those with expertise in Microsoft technologies. The partnership with The Insolvency Service highlights the demand for robust enterprise support solutions that can enhance operational efficiencies. Businesses with a strong technical support framework could leverage such opportunities to expand their service offerings and build strategic relationships within the public sector.

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Notice Title

Unified Enterprise Support

Notice Description

This is the provision of a Unified Enterprise Support to the Insolvency Service via the Crown Commercial Service RM1557.14. It delivers continuous 4th line technical support for Microsoft products and services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0f98f09c-4485-48eb-a594-f177df6d7cdc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/688153ad-5106-4a0a-b3de-f2fd342f06ea
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£230,028 £100K-£500K
Lots Value
Not specified
Awards Value
£230,028 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jul 20256 months ago
Submission Deadline
2 Jun 2025Expired
Future Notice Date
Not specified
Award Date
2 Jun 20258 months ago
Contract Period
30 Jun 2025 - 30 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE INSOLVENCY SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1HZ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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