Notice Information
Notice Title
Award Contract: Contact Centre Services
Notice Description
Contract awarded via CCS Contact Centre Framework for a supplier to contact aprox 20,000 Charities who have not completed their annual return. The initial project will be completed by 31st March 2021 and further work maybe requested during the contract term.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-0fa84ca0-768c-4989-84c4-fd8a55f585ad
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/926c75f2-0d92-42c7-ae09-7b8090a9e412
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £42,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £42,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Apr 20214 years ago
- Submission Deadline
- 25 Feb 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 8 Mar 20214 years ago
- Contract Period
- 17 Mar 2021 - 31 Mar 2022 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE CHARITY COMMISSION FOR ENGLAND AND WALES
- Contact Name
- Anthony Roberts
- Contact Email
- anthony.roberts@charitycommission.gov.uk
- Contact Phone
- 03000651559
Buyer Location
- Locality
- BOOTLE
- Postcode
- L20 7YK
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/926c75f2-0d92-42c7-ae09-7b8090a9e412
19th April 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-0fa84ca0-768c-4989-84c4-fd8a55f585ad-2021-04-19T09:16:58+01:00",
"date": "2021-04-19T09:16:58+01:00",
"ocid": "ocds-b5fd17-0fa84ca0-768c-4989-84c4-fd8a55f585ad",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "1097",
"title": "Award Contract: Contact Centre Services",
"description": "Contract awarded via CCS Contact Centre Framework for a supplier to contact aprox 20,000 Charities who have not completed their annual return. The initial project will be completed by 31st March 2021 and further work maybe requested during the contract term.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79512000",
"description": "Call centre"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "England",
"countryName": "United Kingdom"
},
{
"region": "Wales",
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 42000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2021-02-25T17:00:00Z"
},
"contractPeriod": {
"startDate": "2021-03-17T00:00:00Z",
"endDate": "2022-03-31T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": true
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/MKFy2398",
"name": "The Charity Commission For England And Wales",
"identifier": {
"legalName": "The Charity Commission For England And Wales",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/MKFy2398"
},
"address": {
"streetAddress": "Charity Commission, PO BOX 211",
"locality": "Bootle",
"postalCode": "l20 7yk",
"countryName": "England"
},
"contactPoint": {
"name": "Anthony Roberts",
"email": "Anthony.Roberts@charitycommission.gov.uk",
"telephone": "03000651559"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-02048608",
"name": "Serco",
"identifier": {
"legalName": "Serco",
"scheme": "GB-COH",
"id": "02048608"
},
"address": {
"streetAddress": "23 Holland Avenue SUTTON SM2 6HW GB"
},
"details": {
"scale": "large",
"vcse": true
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/MKFy2398",
"name": "The Charity Commission For England And Wales"
},
"awards": [
{
"id": "ocds-b5fd17-0fa84ca0-768c-4989-84c4-fd8a55f585ad-1",
"status": "active",
"date": "2021-03-08T00:00:00Z",
"datePublished": "2021-04-19T09:16:58+01:00",
"value": {
"amount": 42000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-02048608",
"name": "Serco"
}
],
"contractPeriod": {
"startDate": "2021-03-17T00:00:00Z",
"endDate": "2022-03-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/926c75f2-0d92-42c7-ae09-7b8090a9e412",
"datePublished": "2021-04-19T09:16:58+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}