Tender

Language Translation Services

WEST MIDLANDS COMBINED AUTHORITY

This public procurement record has 1 release in its history.

Tender

14 Feb 2018 at 11:04

Tender Notice
Summary of the contracting process

The West Midlands Combined Authority is seeking bids for a tender titled "Language Translation Services," focusing on providing telephone interpretation and translation services for a diverse customer base predominantly speaking languages other than English. This procurement falls within the services industry category and is set to be conducted through an open procedure. The tender is currently active, with bids due by 12:00 noon on 19th March 2018. The contract is structured as a maximum four-year Framework Agreement, commencing on 1st April 2018, with an expected value of £6,000. Clarification questions may be submitted until 12:00 noon on 12th March 2018.

This tender presents significant opportunities for businesses specialising in language services, particularly those capable of offering a range of translation and interpretation for various languages including Polish, Urdu, and Arabic. Small and medium enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the procurement process aims to qualify up to four suppliers suited for the Framework Agreement. Given the anticipated increase in demand for these services, businesses with the capability to deliver high-quality linguistic support could see substantial growth by securing a position in this framework.

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Notice Information

Notice Title

Language Translation Services

Notice Description

West Midlands Combined Authority (WMCA) has a large customer base and communicates to a wide range of nationalities. We have an ongoing requirement to use a quality and efficient telephone language translation and interpretation service to communicate with customers who speak a main language other than English. The Telephone Language Translation Service will be used to interpret and translate various languages including Polish, Urdu, Czech, Slovak, Punjabi, Farsi, Romanian, Turkish, Kurdish, Bengali, Hindi, Tigrinya, Mirpuri and Arabic. The language translation service is required throughout the organisation and will be predominately used during Mobility Assessment Clinics to assess the eligibility of disabled people for a Concessionary Travel Pass who are residents within the West Midlands. The WMCA anticipates the requirement for this service at present to be on an ad-hoc basis and telephone translation requests to be between zero and fifteen a month. However, this may increase as a result of the wider remit of the WMCA throughout the life of this arrangement. Bids will be assessed on the basis of 80/20 price/quality. Please register on the WMCA's e-tendering portal (BravoSolution) in order to access the tender documents at https://wmca.bravosolution.co.uk. The tender ref is itt_508. Bids are to submitted no later than 1200 noon on Monday 19th March 2018 via BravoSolution and the deadline for clarifications, also via BravoSolution, is 1200 noon on Monday 12th March 2018. Please note that this is a 4 year maximum term prioritised Framework Agreement with 1, 3 or 4 suitable suppliers qualified to it that is due to commence on 1st April 2018.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1036bdd0-8d3a-497c-bac9-b44baffbb85f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d7fadacb-9302-4126-93f5-bd24a17af412
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48740000 - Foreign language translation software package

Notice Value(s)

Tender Value
£6,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Feb 20188 years ago
Submission Deadline
19 Mar 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2018 - 31 Mar 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS COMBINED AUTHORITY
Contact Name
Not specified
Contact Email
procurementteam@wmca.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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