This public procurement record has 1 release in its history.

Award

21 Jul 2026 at 16:21

Summary of the contracting process

The procurement process for the "AI Virtual Agent for Broadland District Council - Variation" was conducted by Suffolk Coastal District Council and Waveney District Council. This tender falls under the "Software package and information systems" industry category, with services to be delivered in the East of England. The procurement method was selective, involving a call-off from a framework agreement, specifically the CCS G-Cloud 14 Framework. The process is currently at the award stage, with the award having been made on 30th July 2025. The contract period runs from 1st August 2025 to 31st July 2027.

This tender offers significant opportunities for small and medium enterprises (SMEs) involved in software development and tech services, particularly those specialising in AI applications. The contract, valued at GBP 86,914.80, is well-suited to SMEs capable of providing innovative AI solutions to public sector clients. The awarded company, ICS AI Ltd, exemplifies the type of business that can thrive in this environment by leveraging their specialisation and capabilities in the tech sector. Businesses looking to expand their presence in the public sector, particularly within the East of England, would find this an attractive opportunity to showcase their expertise and gain a foothold in governmental digital transformation initiatives.

How relevant is this notice?

Notice Title

AI Virtual Agent for Broadland District Council - Variation

Notice Description

This is a Contract Award Notice (Variation) on behalf of Broadland District Council Additional information: Variation to contract awarded via CCS G-Cloud 14 Framework

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/63635ffb-8c22-47e8-9ad8-739692dd3a62
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£86,914 Under £100K
Lots Value
Not specified
Awards Value
£86,914 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20262 weeks ago
Submission Deadline
30 Jul 2025Expired
Future Notice Date
Not specified
Award Date
29 Jul 20251 years ago
Contract Period
31 Jul 2025 - 31 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOODBRIDGE
Postcode
IP12 4AU
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified

Local Authority
East Suffolk
Electoral Ward
Woodbridge
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

ICS AI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a-2026-07-21T17:21:11+01:00",
    "date": "2026-07-21T17:21:11+01:00",
    "ocid": "ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "2828-TEN-FW-DA2",
        "title": "AI Virtual Agent for Broadland District Council - Variation",
        "description": "This is a Contract Award Notice (Variation) on behalf of Broadland District Council Additional information: Variation to contract awarded via CCS G-Cloud 14 Framework",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 86914.8,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-07-30T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-08-01T00:00:00+01:00",
            "endDate": "2027-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/h5v4C2ej",
            "name": "Suffolk Coastal District Council and Waveney District Council",
            "identifier": {
                "legalName": "Suffolk Coastal District Council and Waveney District Council",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/h5v4C2ej"
            },
            "address": {
                "streetAddress": "Woodbridge Railway Station, Station Road",
                "locality": "WOODBRIDGE",
                "postalCode": "IP124AU",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Richard Hill",
                "email": "richard.hill@eastsuffolk.gov.uk",
                "telephone": "01502523676"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-11346801",
            "name": "ICS AI ltd",
            "identifier": {
                "legalName": "ICS AI ltd",
                "scheme": "GB-COH",
                "id": "11346801"
            },
            "address": {
                "streetAddress": "Grove House Lutyens Close Basingstoke Hampshire RG24 8AG"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/h5v4C2ej",
        "name": "Suffolk Coastal District Council and Waveney District Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a-1",
            "status": "active",
            "date": "2025-07-30T00:00:00+01:00",
            "datePublished": "2026-07-21T17:21:11+01:00",
            "value": {
                "amount": 86914.8,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-11346801",
                    "name": "ICS AI ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-08-01T00:00:00+01:00",
                "endDate": "2027-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/63635ffb-8c22-47e8-9ad8-739692dd3a62",
                    "datePublished": "2026-07-21T17:21:11+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}