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Business Analyst Service

University Hospitals of Leicester NHS Trust

This public procurement record has 1 release in its history.

Award

14 Sep 2026 at 11:09

Award Notice
Summary of the contracting process

University Hospitals of Leicester NHS Trust procured a business analyst service through a managed service arrangement. The work covers understanding and mapping the functionality of each Patient Engagement Platform and other patient-facing system in use across the Trust, identifying gaps between current capabilities and requirements, and gathering requirements for new system or systems. This is a specialist digital, health-technology and business-analysis service rather than a general temporary staffing requirement, although it is classified under personnel supply services (CPV 79620000). Delivery is centred on University Hospitals of Leicester NHS Trust in Leicester, at Leicester Royal Infirmary, Infirmary Square. The requirement sits within NHS patient engagement and patient-facing digital systems, so relevant suppliers need to understand both service-user needs and the operational environment of a healthcare provider.

The procurement is complete and was awarded through a selective call-off from a framework agreement. The contract was awarded to Apira Limited on 13 July 2026 for £58,200 including the stated GBP currency. The contract period runs from 14 July 2026 to 5 October 2026. The tender submission deadline was 13 July 2026 at 12:00. The selected supplier is a single SME, and the award is active. The procurement was for services and the stated suitability assessment marked it as unsuitable for SMEs and voluntary, community or social enterprises. The available process information identifies the framework call-off route, but does not set out separate lots or a detailed award-scoring breakdown. This is an awarded outcome, rather than an opportunity to submit a bid.

This procurement indicates demand for suppliers able to provide experienced business analysts for NHS digital transformation, particularly where several patient engagement and patient-facing platforms must be assessed together. A credible competitor for a future requirement would need to map existing system functionality clearly, compare capability against clinical, operational and user needs, identify practical gaps, and turn stakeholder input into structured requirements for replacement or additional systems. Useful capability would include business-process analysis, requirements elicitation, systems and service mapping, gap analysis, and communication with healthcare stakeholders. Suppliers should be able to work across a complex NHS environment and produce evidence-led outputs that support technology decisions. The requirement was marked unsuitable for SMEs and VCSEs, suggesting the buyer expects substantial organisational capacity and specialist delivery capability.

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Notice Information

Notice Title

Business Analyst Service

Notice Description

University Hospitals of Leicester NHS Trust (UHL) is contracting for Business Analyst Service under a managed service to support UHL to understand and map out the functionality of each Patient Engagement Platform (PEP) / Patient Facing System in place at UHL and to provide a gap analysis, and to gather requirements for new system(s).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-117c85a9-47b0-419b-9edf-92086006f6b3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/571540ec-93ba-4400-9c67-c32b524ba8cd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£58,200 Under £100K
Lots Value
Not specified
Awards Value
£58,200 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Jul 20262 months ago
Contract Period
14 Jul 2026 - 5 Oct 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals of Leicester NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 5WW
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

Apira Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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