Tender

SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service

ROYAL BOROUGH OF GREENWICH

This public procurement record has 3 releases in its history.

Tender

15 Dec 2021 at 16:55

Tender Notice
Tender

25 Nov 2021 at 18:10

Tender Notice
Tender

25 Nov 2021 at 18:07

Tender Notice
Summary of the contracting process

The Royal Borough of Greenwich is initiating a procurement process for the contract titled "SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service." This contract, valued at £2.7 million, falls under the IT services category and will take place in England. The contract period is set to run from 20th June 2022 to 19th June 2029, with the potential for a 36-month extension. The tender is currently in the active phase, and interested parties must submit their proposals by the deadline of 31st January 2022. The procurement method employed is an open procedure, allowing for broad participation.

This tender presents an excellent opportunity for software development companies specialising in revenue and benefits management solutions, as well as those with expertise in document management systems and hosting services. Given the duration of the contract and the significant value, organisations that can offer innovative, scalable solutions with a strong track record in similar projects would be well-suited to compete. Additionally, companies with a focus on social value considerations may find themselves at a competitive advantage, as these aspects are included in the evaluation criteria for this contract.

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Notice Information

Notice Title

SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service

Notice Description

The contract is for the provision of a Revenues and Benefits Software Systems Solution including a Document Management system with hosting and associated services which covers the line of business systems and associated residents services, the hosting of those systems and the implementation of those systems including the implementation of the hosting solution. The contract length is initially for a period of 7 years and Royal Greenwich reserves the right to extend it on the same terms for a further period or periods of up to 36 months making a total possible contract period of 10 years. Full description of the service are provided in the tender pack. Additional information: This procurement will be managed electronically via the RBG Proactis e- tendering Suite. To participate in this procurement, participants shall first be registered on the eTendering Suite. If bidders have not yet registered on the eTendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ and click on the tab 'supplier registration'. Note: registration may take some time, therefore, please ensure that you allow enough time to register. Full instructions for registration and use of the system can be found at https://supplierhelp.due-north.com/ For technical assistance on use of the eSourcing Suite, please contact Proactis Helpdesk Freephone: 0345 0103503. Once registration is completed, the registered user will receive a notification email to alert them that this has been done. A registered user can express an interest for a specific procurement. This is done by looking at the opportunity's section and selecting the contract you want to tender for. As a user of the e-Tendering Suite, you will have access to Proactis e-Portal email messaging service which facilitates all messages sent to you and from you in relation to any specific Tender event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. All communications relating to this tender exercise must be via e-portal messaging system. No direct emails to officers will be answered unless you are having problems communicating through the portal. This process aims to improve audit trails as well as avoid duplication. Please note, social value considerations are included in this contract. Details are stated in the tender documents. Interested organisations who wish to participate in this tender exercise can access full documentation via the following link: https://royalgreenwich.proactishosting.com/ Click the tab 'opportunities' and look for: SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4ace76d6-67d7-4c26-aef5-7cd4f68d7696
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20214 years ago
Submission Deadline
31 Jan 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Jun 2022 - 19 Jun 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BOROUGH OF GREENWICH
Contact Name
William Jabang
Contact Email
william.jabang@royalgreenwich.gov.uk
Contact Phone
+44 2089212134

Buyer Location

Locality
LONDON
Postcode
SE18 6HQ
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Greenwich
Electoral Ward
Woolwich Arsenal
Westminster Constituency
Greenwich and Woolwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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