Notice Information
Notice Title
Arcus Licences for Customer Portal and CRM
Notice Description
The council also relies on support and maintenance services from Arcus for Digital Services Hub, Staff Hub, Local Government CRM, Arcus Government Pack and Integrations. This includes important end of year processes for HR and garden waste and Gazetteer Managed Service which ensures the address database in the Arcus platform is updated via updates from the council's Local Land and Property Gazetteer.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-120ac9af-d27f-4e66-ae07-950f2ffa0fb6
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/b3f212b4-c14b-4108-afd0-fecaa95805e6
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48445000 - Customer Relation Management software package
Notice Value(s)
- Tender Value
- £445,192 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £445,192 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Mar 20232 years ago
- Submission Deadline
- 10 Jan 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 15 Feb 20233 years ago
- Contract Period
- 15 Feb 2023 - 14 Feb 2026 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ST ALBANS CITY & DISTRICT
- Contact Name
- John Patrick
- Contact Email
- procurement@stalbans.gov.uk
- Contact Phone
- 01727819306
Buyer Location
- Locality
- ST ALBANS
- Postcode
- AL1 3JE
- Post Town
- St Albans
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH27 South West Hertfordshire
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- St Albans
- Electoral Ward
- St Peters
- Westminster Constituency
- St Albans
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/b3f212b4-c14b-4108-afd0-fecaa95805e6
1st March 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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