Award

The Provision of a Resilience Benefits Processing Service

LONDON BOROUGH OF WANDSWORTH

This public procurement record has 1 release in its history.

Award

02 Jul 2017 at 12:03

Summary of the contracting process

The procurement process titled "The Provision of a Resilience Benefits Processing Service" was conducted by the London Borough of Wandsworth, focusing on benefit services within the public sector. The contract, valued at £1,130,000, was awarded to Northgate Public Services (UK) Limited on 30 April 2017, and the service is set to commence on 1 May 2017 and run until 30 April 2018. The procurement was carried out using an open procedure, and the primary location for service delivery is London, United Kingdom. The contract is currently in the award stage following its completion.

This tender presents a significant opportunity for businesses specialising in public sector services, particularly those offering benefits processing and customer support solutions. Companies that are equipped to provide thorough administrative support, handle complaints efficiently, and manage benefits applications would be well-suited to compete for similar contracts in the future. Engaging in such public procurement can enhance business growth while supporting local government initiatives.

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Notice Title

The Provision of a Resilience Benefits Processing Service

Notice Description

Wandsworth Borough Council was seeking a Contractor to carry out and assist the Council's Benefits team by providing a remote resilience service. The Contractor will deal with the day-to-day processing of benefits applications and changes as well as reply to complaints (including MP's and members enquiries) and reconsiderations (explanations and statement of reasons).

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-12342b5c-c696-4d67-9b64-1121293cbca3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/11819271-5719-44a6-b0aa-95fef6fa7c56
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75310000 - Benefit services

Notice Value(s)

Tender Value
£1,130,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,130,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jul 20178 years ago
Submission Deadline
30 Apr 2017Expired
Future Notice Date
Not specified
Award Date
29 Apr 20178 years ago
Contract Period
30 Apr 2017 - 30 Apr 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WANDSWORTH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW18 2PU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI34 Wandsworth
Delivery Location
TLI London

Local Authority
Wandsworth
Electoral Ward
Wandsworth Town
Westminster Constituency
Putney

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHGATE PUBLIC SERVICES (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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