Tender

PP18088 - Workbox Customer Records Management (CRM)

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 2 releases in its history.

TenderAmendment

20 Jun 2018 at 08:20

Tender Notice
Tender

19 Jun 2018 at 11:53

Tender Notice
Summary of the contracting process

The City of Wolverhampton Council is currently inviting tenders for the "PP18088 - Workbox Customer Records Management (CRM)" project. This procurement falls under the services category, specifically focused on database systems, and is located in the West Midlands, England. The tender is in the active stage with a deadline for submissions set for 16th July 2018. The contract, valued at £90,000, is expected to commence on 30th July 2018 for an initial period of 48 months, with an option to extend for an additional 24 months subject to the Council's discretion. The procurement method is classified as an open procedure, allowing a wide range of bidders to participate.

This tender represents a significant opportunity for businesses specialising in Customer Records Management systems and related database solutions, particularly those with experience in public sector services. Small and medium-sized enterprises (SMEs) are encouraged to apply, as the Council seeks a capable supplier to support skills and employment initiatives within the community. Companies should demonstrate a proven track record in delivering similar projects to enhance their competitiveness for this contract.

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Notice Information

Notice Title

PP18088 - Workbox Customer Records Management (CRM)

Notice Description

City of Wolverhampton Council ("the Council") invites tender responses from service providers that can provide a Customer Records Management system which includes a User portal for public use that meets the requirements of a Local Authority service. This will require a local database that provides various levels of information supporting young people and adults into training, education, employment and support. The successful service provider will be suitably experienced and have proven track record of delivering solutions that meet the attached specification. Skills and Employment is a key priority for the City and the focus of this system will be to support delivery of individual programmes and the service as a whole. The contract term will run for a period of 48 months commencing once the tender process has completed with a further option to extend by a further 24 months subject to discretion by the Council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-12dbc324-55dc-4701-af7d-cd158475c089
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/270c220b-b9a1-43b0-a9c5-91b40e25b23a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48610000 - Database systems

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jun 20187 years ago
Submission Deadline
16 Jul 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Jul 2018 - 29 Jul 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Post Town
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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