Award

Webchat and FAQ Solution

FINANCIAL SERVICES COMPENSATION SCHEME LIMITED

This public procurement record has 1 release in its history.

Award

01 Jun 2023 at 20:56

Summary of the contracting process

The Financial Services Compensation Scheme Limited has awarded a contract for a Webchat and FAQ Solution valued at £30,376. The procurement method used was a direct Single tender action (below threshold). The contract period is from May 1, 2023, to April 30, 2024. The buying organisation is based in London, England, and the industry category is services.

This tender presents an opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to compete. Businesses providing software packages and information systems would be well-suited to tender for this contract, considering the procurement stage is complete and the contract value is below a specified threshold.

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Notice Title

Webchat and FAQ Solution

Notice Description

Webchat and Frequently Asked Questions solution

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-13d07b7a-c46c-40e1-b6ec-623f3f4adbc9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/359d9ec1-362e-485f-80fd-e9531a6c2dfb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£30,376 Under £100K
Lots Value
Not specified
Awards Value
£30,376 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jun 20232 years ago
Submission Deadline
29 Apr 2023Expired
Future Notice Date
Not specified
Award Date
29 Apr 20232 years ago
Contract Period
30 Apr 2023 - 30 Apr 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FINANCIAL SERVICES COMPENSATION SCHEME LIMITED
Contact Name
Not specified
Contact Email
procurement@fscs.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SYNTHETIX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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