Award

Provision of Resilience Support to the Revenues and Benefits Service of Oxford City Council Under CCS Framework RM3821 Lot 2a

OXFORD CITY COUNCIL

This public procurement record has 1 release in its history.

Award

01 Jul 2022 at 11:39

Summary of the contracting process

The procurement process involves the Oxford City Council seeking proposals for the "Provision of Resilience Support to the Revenues and Benefits Service" under the CCS Framework RM3821 Lot 2a. This contract, classified under benefit services, has a total value of £480,000 and is intended to assist with processing Changes of Circumstance and New Claims for Housing Benefit and Council Tax Reduction. The contract period spans from 1st July 2022 to 30th June 2026, and the tender period concluded on 8th June 2022 when suppliers were invited to submit bids through a selective procurement method, specifically a restrictive procedure.

This tender presents substantial opportunities for businesses, especially those specialising in social services, public administration, or technology solutions that facilitate the management of benefit services. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, given the contract’s suitability for them. With a focus on processing housing-related claims and support services for a council, firms that possess experience in social support frameworks and compliance with local authority regulations are ideally positioned to compete for this contract.

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Notice Title

Provision of Resilience Support to the Revenues and Benefits Service of Oxford City Council Under CCS Framework RM3821 Lot 2a

Notice Description

The Council requires the supplier to assist the Council by processing Changes of Circumstance (COC) and New Claims for Housing Benefit (HB) and Council Tax Reduction (CTR), and changes to Council Tax (CT) accounts, although it is expected that the majority of the work will be COC's for HB and CTR, including Atlas work, and changes to Student discounts/exemptions and change of address for CT accounts.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-13e8bfef-b971-4173-82ce-064c136b4e83
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1c56c5e3-a230-44d2-90d3-7963a1a996d6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75310000 - Benefit services

Notice Value(s)

Tender Value
£480,000 £100K-£500K
Lots Value
Not specified
Awards Value
£480,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jul 20223 years ago
Submission Deadline
8 Jun 2022Expired
Future Notice Date
Not specified
Award Date
29 Jun 20223 years ago
Contract Period
30 Jun 2022 - 30 Jun 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OXFORD CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@oxford.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
OXFORD
Postcode
OX1 1DS
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified

Local Authority
Oxford
Electoral Ward
Osney & St Thomas
Westminster Constituency
Oxford West and Abingdon

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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