Planning

CRM Solution for the English Heritage Trust

ENGLISH HERITAGE

This public procurement record has 3 releases in its history.

Planning

28 Nov 2019 at 10:28

Market Engagement Notice
Planning

28 Nov 2019 at 09:51

Market Engagement Notice
Planning

20 Nov 2019 at 15:54

Market Engagement Notice
Summary of the contracting process

The English Heritage Trust is currently in the planning stage of a procurement process for a Customer Relation Management (CRM) solution, an initiative aimed at enhancing their transformation programme. The engagement end date for interested parties to register is set for 20th December 2019. Businesses based in the United Kingdom, as well as those in the British Overseas Territories, Channel Islands, and the Isle of Man, can participate in this tender, which is being conducted through the electronic portal In-Tend.

This tender presents a significant growth opportunity for small and medium-sized enterprises (SMEs) in the software development and IT sectors, particularly those specialising in CRM solutions. Companies looking to engage with the English Heritage Trust can benefit from the potential for a framework agreement, a chance to establish a long-term partnership, and involvement in a meaningful transformation project within a well-known organisation in the heritage sector.

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Notice Information

Notice Title

CRM Solution for the English Heritage Trust

Notice Description

This notice is to alert the market of the intention of English Heritage to commence a procurement process for the award of a framework agreement to support the delivery of a transformation programme in respect of CRM services. The English Heritage Trust is examining the options available to replace our current CRM Solution. This is not a formal tender document. Additional information: Initially please contact the buyer using the contact details provided. We will be subsequently running this opportunity through our supplier portal In-Tend, so it is for this reason that we kindly request that you register on the Portal. The link to the portal can be found at (https://in-tendhost.co.uk/english-heritage/aspx/Home). Assistance in registration including supplier guides, telephone and email helplines are available via this portal. This tool will be used to manage activities supporting this opportunity. Following the conclusion of registrations of interest, the English Heritage Trust may contact interested parties to conduct further market engagement. This prior information notice (PIN) is issued solely for the purpose of conducting a market engagement exercise and does not constitute any commitment by the English Heritage Trust to undertake any public procurement exercise in the future. The information contained in this PIN, including CPV codes, is neither exhaustive or binding and may be amended at the time of issue of any further notice or notices or at any other time at the discretion of the English Heritage Trust.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-149cb738-cd40-45b7-b7d9-063222b409d7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/17e24dfd-bce5-4c77-9b59-a84b29100c0f
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Nov 20196 years ago
Submission Deadline
Not specified
Future Notice Date
20 Dec 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ENGLISH HERITAGE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 2EH
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Mannington and Western
Westminster Constituency
Swindon South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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