Award

Metering and Billing Services (Housing Communal Areas)

BIRMINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Award

26 Jan 2026 at 14:05

Award Notice
Summary of the contracting process

The procurement process, led by Birmingham City Council, involved sourcing a metering and billing solution for housing communal areas across 31 sites, encompassing approximately 1,500 properties. This contract falls under the services category with a specific focus on repair and maintenance services of gas meters (CPV code: 50411200). The procurement, carried out using an open procedure above threshold, has been completed with the award issued to Sycous Limited on 18th July 2025. The contract period spans from 1st October 2025 to 30th September 2030, located in the West Midlands, United Kingdom.

This tender presents significant business growth opportunities, particularly for SMEs and social enterprises that can deliver innovative and efficient metering solutions. Companies skilled in deploying transferable and reliable PAYG meter systems with a high meter read percentage, as well as those compliant with metering directives, are well-suited to compete and add value. Successful involvement could advance a firm's portfolio, establish expertise in housing services, and provide long-term collaborative prospects with public sector entities like Birmingham City Council.

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Notice Information

Notice Title

Metering and Billing Services (Housing Communal Areas)

Notice Description

A requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties. The new heat network metering solution includes the following equipment: * Heat Meter * Payment Meter * In Home Display * Pre-payment Valve The new heat network metering solution must be: * Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money * Operate in Pay-As-You Go (PAYG) mode. * Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/87f68bdf-2d1a-4809-904c-93d3f2b34755
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50411200 - Repair and maintenance services of gas meters

Notice Value(s)

Tender Value
£3,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,604,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jan 20264 weeks ago
Submission Deadline
4 Apr 2025Expired
Future Notice Date
Not specified
Award Date
17 Jul 20257 months ago
Contract Period
30 Sep 2025 - 30 Sep 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1BB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

SYCOUS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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