Award

Micad HelpDesk FM Software

KENT COMMUNITY HEALTH NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

10 Feb 2026 at 11:37

Award

10 Feb 2026 at 11:36

Summary of the contracting process

The public procurement process for the "Micad HelpDesk FM Software" has been completed by the Kent Community Health NHS Foundation Trust, located in Ashford, England. This contract, classified under the helpdesk and support services sector (CPV 72253000), followed a selective procurement method via a call-off from a framework agreement. The tender was valued at £20,900.60 and encompassed services to be delivered within the United Kingdom, with the contract period starting on 23rd January 2026 and concluding on 22nd January 2028. The procurement stage reached the award phase on 5th February 2026, and details were published on 10th February 2026.

This opportunity presents significant growth potential for businesses specialising in helpdesk and support services, particularly those capable of delivering software solutions within the framework's criteria. While this procurement may not specifically target SMEs or VCSEs, the value and scope of the contract could appeal to established firms in the helpdesk industry seeking to leverage their expertise within the healthcare sector. Companies with a proven track record of managing and supporting healthcare-focused software solutions would be well-positioned to compete in similar future opportunities.

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Notice Title

Micad HelpDesk FM Software

Notice Description

Micad HelpDesk FM Software

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7039322a-bbf0-468d-a7e7-9a6b283b9e95
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£20,900 Under £100K
Lots Value
Not specified
Awards Value
£20,900 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20261 weeks ago
Submission Deadline
22 Jan 2026Expired
Future Notice Date
Not specified
Award Date
5 Feb 20262 weeks ago
Contract Period
23 Jan 2026 - 22 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
KENT COMMUNITY HEALTH NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ASHFORD,
Postcode
TN25 4AZ
Post Town
Tonbridge
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
Not specified

Local Authority
Ashford
Electoral Ward
Goat Lees
Westminster Constituency
Ashford

Supplier Information

Number of Suppliers
1
Supplier Name

MICAD SYSTEMS (U.K.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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