Award

IT Service Management System

HEALTH RESEARCH AUTHORITY

This public procurement record has 1 release in its history.

Award

07 Nov 2024 at 15:26

Award Notice
Summary of the contracting process

The Health Research Authority has concluded the procurement process for an "IT Service Management System" under the industry category of IT services, encompassing consulting, software development, internet, and support. Based in London (E20 1JQ), the buying organisation issued a selective tender via a call-off from a framework agreement. The tender period ended on 12th July 2024, leading to the award stage with the contract being active from 8th November 2024 to 7th November 2027. The total contract value amounts to £150,000.

This procurement offers significant business growth opportunities, particularly for companies specialising in IT service management solutions. Small and medium-sized enterprises (SMEs) are especially suited for this contract due to the procurement's suitability criteria. The awarded supplier, Halo Service Solutions, exemplifies a company that provides SaaS ITSM/ITIL aligned IT service management software, showcasing the type of business well-positioned to secure such contracts.

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Notice Information

Notice Title

IT Service Management System

Notice Description

Provision of Halo ITSM - SaaS ITSM/ITIL Aligned IT Service Management Software

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1585c3ea-caa6-45a4-a1ba-672e80cb2c1c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/00be1f8e-12b3-4fd6-a8cb-55b5fbd0ff05
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
£150,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Nov 20241 years ago
Submission Deadline
12 Jul 2024Expired
Future Notice Date
Not specified
Award Date
6 Nov 20241 years ago
Contract Period
8 Nov 2024 - 7 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEALTH RESEARCH AUTHORITY
Contact Name
Commercial Team
Contact Email
commercial@hra.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E20 1JQ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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