Award

Voice Activated Directory

7 FORCES PROCUREMENT

This public procurement record has 2 releases in its history.

AwardUpdate

19 Oct 2021 at 14:27

Award

19 Oct 2021 at 14:20

Summary of the contracting process

The procurement process titled "Voice Activated Directory" was conducted by 7 Forces Procurement, aimed at acquiring a telecommunications system with a total contract value of £50,696. The procurement method used was a direct approach labelled as a single tender action, which occurred below the threshold. The tender phase concluded on 27th September 2021, while the awarded contract commenced on 29th September 2021 and is set to run until 28th September 2022. This contract was located in the South East region of the United Kingdom.

This tender presents an opportunity for large-scale telecommunications firms to expand their business within public sector contracts. Companies that specialise in multi-function voice application servers and have experience with automated call distribution or interactive voice response solutions will be particularly well-suited to compete for similar opportunities in the future. Engaging in such contracts can lead to sustained business growth and further partnerships with policing and other public services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Voice Activated Directory

Notice Description

Voice Activated Directory. ACD/IVR solution that is used extensively across Kent & Essex Police. The system is a multi-function voice application server, it uses a common directory, it's features are delivered via licensed modules.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ca1adf27-2e77-454c-9a47-24e772e24356
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32524000 - Telecommunications system

Notice Value(s)

Tender Value
£50,696 Under £100K
Lots Value
Not specified
Awards Value
£50,696 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Oct 20214 years ago
Submission Deadline
27 Sep 2021Expired
Future Notice Date
Not specified
Award Date
27 Sep 20214 years ago
Contract Period
28 Sep 2021 - 28 Sep 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
7 FORCES PROCUREMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
-
Postcode
CM2 6DN
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLJ South East (England)

Local Authority
Chelmsford
Electoral Ward
Trinity
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0-2021-10-19T15:27:12+01:00",
    "date": "2021-10-19T15:27:12+01:00",
    "ocid": "ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "7F-2021-I111",
        "title": "Voice Activated Directory",
        "description": "Voice Activated Directory. ACD/IVR solution that is used extensively across Kent & Essex Police. The system is a multi-function voice application server, it uses a common directory, it's features are delivered via licensed modules.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "32524000",
            "description": "Telecommunications system"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 50696,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2021-09-27T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-09-29T00:00:00+01:00",
            "endDate": "2022-09-28T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/qcB72Z8u",
            "name": "7 Forces Procurement",
            "identifier": {
                "legalName": "7 Forces Procurement",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/qcB72Z8u"
            },
            "address": {
                "streetAddress": "-",
                "locality": "-",
                "postalCode": "CM26DN",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Siobhan Clarke",
                "email": "siobhan.clarke@essex.police.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02831215",
            "name": "NETCALL TECHNOLOGY LIMITED",
            "identifier": {
                "legalName": "NETCALL TECHNOLOGY LIMITED",
                "scheme": "GB-COH",
                "id": "02831215"
            },
            "address": {
                "streetAddress": "Bedford Heights, Brickhill Drive BEDFORD Bedfordshire MK41 7PH GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/qcB72Z8u",
        "name": "7 Forces Procurement"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0-1",
            "status": "active",
            "date": "2021-09-28T00:00:00+01:00",
            "datePublished": "2021-10-19T15:20:16+01:00",
            "value": {
                "amount": 50696,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02831215",
                    "name": "NETCALL TECHNOLOGY LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-09-29T00:00:00+01:00",
                "endDate": "2022-09-28T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ca1adf27-2e77-454c-9a47-24e772e24356",
                    "datePublished": "2021-10-19T15:20:16+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2021-10-19T15:27:12+01:00"
                }
            ]
        }
    ]
}