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Patient Information Project Support - centralised leaflets source

Medicines and Healthcare Products Regulatory Agency

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 14:21

Award Notice
Summary of the contracting process

The Medicines and Healthcare Products Regulatory Agency commissioned patient information project support for a digital portal giving patients access to trusted medicines information. The work covers developing a centralised source for digital patient leaflets and assessing the options needed to deliver it effectively. This includes hosting standards, user experience, alignment with the agency’s technology architecture and digital capability requirements. It is an information technology consulting and support service, including software and internet-related expertise. Delivery is associated with the agency’s offices at Canary Wharf in London and the wider United Kingdom. The requirement is relevant to digital health consultancies, technology advisers, user-centred design specialists and suppliers experienced in public-sector medicines information or regulated healthcare platforms.

The procurement is complete and was awarded on 7 September 2026 to Ernst & Young LLP. It used a selective call-off from a framework agreement. The contract is valued at £200,000 and runs from 7 September 2026 to 27 November 2026. The tender submission deadline was 4 September 2026 at 12:00. The award covers the full patient information project support requirement rather than separately identified lots. The stated basis is a framework call-off for IT consulting, software development, internet and support services. The successful supplier is a large organisation, and the award is active. The contract concerns advisory and delivery support for the digital portal, including options appraisal and assessment of the technical and digital capabilities required.

For a supplier assessing future work with this agency, the award indicates demand for substantial, specialist digital health consultancy delivered over a concentrated implementation period. Credible competitors would need to combine options appraisal with practical advice on hosting standards, user experience, technology architecture and digital capability. Experience of designing or supporting patient-facing digital services would be relevant, particularly where medicines information must be trusted, accessible and aligned with a regulated healthcare environment. The requirement also favours organisations able to provide senior consultancy, technical architecture input and implementation support as one service. Suppliers should be able to work with a public-sector health regulator and demonstrate the capacity, governance and delivery discipline expected for a framework call-off of this scale.

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Notice Information

Notice Title

Patient Information Project Support - centralised leaflets source

Notice Description

The services will support the development for delivering digital portal for patients to access trusted medicines information. Including the options appraisal of: * Hosting standards * User experience * Alignment with MHRA technology architecture * Digital capability requirements

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-16187b24-a5b6-43d2-9895-0c16cd637f09
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3b33a15e-f1f6-4400-920a-316136986272
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Sep 20261 weeks ago
Contract Period
7 Sep 2026 - 27 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Medicines and Healthcare Products Regulatory Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Ernst & Young LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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