Award

Demographic Community Surveys

BRITISH TRANSPORT POLICE

This public procurement record has 1 release in its history.

Award

29 Aug 2024 at 13:15

Award Notice
Summary of the contracting process

The British Transport Police (BTP) has completed a tender process for conducting demographic community surveys, with the aim of understanding passenger confidence, feelings of safety, and other crucial service aspects. This tender, identified as "BTP/CON/856", falls under the "Survey services" industry category and was carried out in London, England. The procurement method used was a selective call-off from a framework agreement, with the tender period ending on 5th June 2024 and the contract period running from 12th June 2024 to 11th June 2025. Notably, the contract, valued at £144,000, was awarded to Zencity via CDW (reseller) on 7th June 2024.

This tender presents a significant opportunity for businesses specialising in survey services, particularly those proficient in blending online platforms with traditional face-to-face engagement. The project, geared towards improving BTP’s service quality and public confidence, is well-suited for SMEs and organisations with experience in social research services. Smaller enterprises and VCSEs (voluntary, community, and social enterprises) that possess the relevant expertise and strategic delivery capabilities have promising prospects for similar future contracts given their fit for the suitability criteria set out by BTP.

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Notice Information

Notice Title

Demographic Community Surveys

Notice Description

BTP has the need to conduct regular passenger confidence surveys with those using the network to gather their views on our service and understand their feelings of safety and issues important to them. To gather a greater response rate and a wider demographic pool of individuals, BTP need to change its approach to ensure that we can reach people through a mixture of online platforms as well as traditional face to face engagement. This survey process cannot be completed in-house either due to lack of resources, the specialist skills required and that based on past experiences we have a better uptake of responses when completed independently of the Police. This survey and results analysis activity aligns to the strategic objectives of the organisation and helps BTP improve its service to the public, improving confidence.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7347e8a0-70e8-4067-a578-7de649140e8d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79315000 - Social research services

Notice Value(s)

Tender Value
£144,000 £100K-£500K
Lots Value
Not specified
Awards Value
£144,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20241 years ago
Submission Deadline
5 Jun 2024Expired
Future Notice Date
Not specified
Award Date
6 Jun 20241 years ago
Contract Period
11 Jun 2024 - 11 Jun 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH TRANSPORT POLICE
Contact Name
Ayo Ogunmoyero
Contact Email
ayo.ogunmoyero@btp.police.uk
Contact Phone
07917580997

Buyer Location

Locality
LONDON
Postcode
NW1 9LN
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
Camden Town
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

ZENCITY VIA CDW (RESELLER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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