Award

User Research and Discovery Services

DEPARTMENT FOR CULTURE MEDIA & SPORT

This public procurement record has 1 release in its history.

Award

23 Jul 2021 at 11:18

Summary of the contracting process

The procurement process for 'User Research and Discovery Services' is conducted by the Department for Culture Media & Sport (DCMS), located in London (SW1A 2BQ). This contract falls under the IT services category and is valued at £370,850. The procurement method used was selective, specifically a call-off from a framework agreement. The tender period concluded on 31st October 2020, with the contract period running from 1st November 2020 to 31st October 2021. The award was published on 23rd July 2021, and the contract has been awarded to Civica UK Limited, with the award status currently active.

This tender represents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), to engage in providing user research and digital service support. Companies specialising in IT consulting or those with expertise in software development and user analysis would be well-suited to participate in similar future contracts. By leveraging their skills in these areas, businesses can enhance their visibility and expand their market presence through public sector partnerships.

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Notice Title

User Research and Discovery Services

Notice Description

DCMS requires a Supplier to support in delivering digital services across the business including the provision of specialist technical resources, user researchers and business analysts.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1631ea65-5b89-4e88-a7c7-bab219b0612f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/204f9254-fade-43ab-8a3d-572b65c89291
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£370,850 £100K-£500K
Lots Value
Not specified
Awards Value
£370,850 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20214 years ago
Submission Deadline
31 Oct 2020Expired
Future Notice Date
Not specified
Award Date
31 Oct 20205 years ago
Contract Period
1 Nov 2020 - 31 Oct 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR CULTURE MEDIA & SPORT
Contact Name
DCMS Commercial
Contact Email
commercial@dcms.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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