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Webex telephony and supporting hardware

City of Doncaster Council

This public procurement record has 1 release in its history.

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11 Sep 2026 at 15:32

Award Notice
Summary of the contracting process

City of Doncaster Council procured integrated telecommunications services for its Webex telephony environment and supporting network hardware. The requirement covered a one-year renewal of the Webex contract and replacement of network switches that were no longer supported. The work is intended to support modern working practices, maintain secure access to cloud services and preserve ongoing vendor support. Delivery is for the council’s operations in Yorkshire and the Humber. This is a technology services requirement rather than a construction or goods-only contract, combining telephony and communications support with replacement infrastructure. The procurement was funded from the council’s approved ICT capital budget and relates to the council’s wider digital workplace needs.

The procurement has been completed and awarded. Trustmarque Solutions was selected on 31 August 2026 for £275,745 including the stated GBP currency. The contract runs from 1 September 2026 to 31 August 2027. Responses were due by 30 August 2026. The contract was awarded through the NHS SBS Digital Workspace Solutions 2 public framework. The published procurement method is recorded as ‘Other’, and the requirement was treated as a services procurement. The award is active and covers the full Webex telephony renewal and unsupported-switch replacement requirement. The procurement was identified as unsuitable for SMEs and voluntary, community or social enterprise organisations. No separate lots or award criteria are stated.

This requirement indicates demand from Doncaster Council for suppliers able to maintain Webex telephony, support cloud-connected communications and replace network switches within an established digital workplace environment. A credible future competitor would need practical capability across unified communications, telephony support, network infrastructure and secure access to cloud services, with sufficient capacity to deliver renewal and hardware replacement as one coordinated service. Ongoing vendor support is central to the requirement, so suppliers would need dependable service management and the ability to sustain a council environment after implementation. The award also shows that this buyer uses the NHS SBS Digital Workspace Solutions 2 framework for this type of technology procurement, making framework access and experience relevant to competing for comparable work.

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Notice Information

Notice Title

Webex telephony and supporting hardware

Notice Description

One-year renewal of the Webex contract and replacement of unsupported network switches to support modern working practices, maintain secure access to cloud services and ensure ongoing vendor support, funded from the approved ICT capital budget.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1672a6ff-0424-47b3-b112-952e85a884dd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fdb234f0-e2dc-4624-a2a6-925e1a1c3cf7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64227000 - Integrated telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£275,745 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Aug 20262 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
City of Doncaster Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DONCASTER
Postcode
DN1 3BU
Postcode Area
Doncaster
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE35 Doncaster
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Doncaster
Electoral Ward
Town
Westminster Constituency
Doncaster Central

Supplier Information

Number of Suppliers
1
Supplier Name

Trustmarque Solutions Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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