Notice Information
Notice Title
Amazon Connect Telephony - SBS25-009
Notice Description
NHS North of England Care System Support (NECS) has a requirement for a cloud-based telephony provision. The solution must leverage Amazon Connect to deliver a comprehensive, scalable, and reliable telephony service which aligns with the wider CSU platform in-use.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-16da7e75-71da-4265-8ba4-dafb14b1bdce
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/25f000b7-0967-4e8e-9f51-6729205c37a0
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £31,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £31,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Aug 20256 months ago
- Submission Deadline
- 20 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Jul 20256 months ago
- Contract Period
- 31 Jul 2025 - 31 Mar 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS NORTH OF ENGLAND COMMISSIONING SUPPORT UNIT (HOSTED BY NHS ENGLAND)
- Contact Name
- CR - Daniel Proctor
- Contact Email
- nsbs.ops.procurementisfe@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- DURHAM
- Postcode
- DH1 3YG
- Post Town
- Durham
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC41 Durham
- Delivery Location
- Not specified
-
- Local Authority
- County Durham
- Electoral Ward
- Durham South
- Westminster Constituency
- City of Durham
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/25f000b7-0967-4e8e-9f51-6729205c37a0
1st August 2025 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/248716f2-7bbc-4f4f-beaf-387ba88acbd9
Amazon Connect Telephony 0AR_Redacted (002)
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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