Award

Experts by Experience

CARE QUALITY COMMISSION

This public procurement record has 2 releases in its history.

Award

07 Apr 2026 at 14:46

Award Notice
Award

02 Apr 2026 at 16:37

Award Notice
Summary of the contracting process

The "Experts by Experience" procurement process by the Care Quality Commission (CQC) has reached the Award stage as of 7 April 2026. The CQC, based in Newcastle upon Tyne, is the independent regulator of health and social care in England, focusing on ensuring high-quality service standards. The contract involves services categorized under the supply of personnel and health and social work. The procurement, conducted through a selective method using a restricted procedure, had a tender period ending on 3 April 2025. This process involves two lots: one for assisting with regulatory activities using experts with lived experience and the other for expanding the public engagement network. The contract spans from 1 April 2026 to 31 March 2029.

This tender offers substantial opportunities for businesses specialising in personnel services and healthcare as well as social care consultancy, particularly for those with a focus on regulatory support and public engagement initiatives. Small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, highlighting potential growth areas in regulatory consultancy and community involvement activities. Companies like Choice Support and National Voices are examples of suppliers that fit the tender's requirements, indicating that businesses with expertise in public sector engagement and healthcare consultancy are well-suited to compete.

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Notice Information

Notice Title

Experts by Experience

Notice Description

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services and publish what we find. Where we find poor care, we will use our powers to take action. CQC has a legal duty under the Health and Social Care Act to involve people in the way it works. The Health and Social Care Act 2008, specifies that CQC can 'arrange for any of its functions to be exercised by, or with the assistance of, service users and carers'. The Experts by Experience contracts are key mechanisms used by CQC to achieve this. Lot 1 CQC Experts by Experience Services: this lot is for support to regulatory activity conducted by subject matter experts with lived experience of specific healthcare or social care needs. Lot 2 CQC Public Engagement Network: this lot is for developing and maintaining and expanding the public engagement network and organising related events. Contract Reference: CQC EPS 102 Updated 07.04.2026 Correction in the original notice Section name: More information The following attachments have been added: 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 1 Contract Final v1 00_Redacted 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 1 Schedules Final v1 00_Redacted 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 2 Contract Final v1 00_Redacted 20250214 CQC EPS 102 Attachment 03 - Appendix B - Lot 2 Schedules Final v1 00_Redacted Additional information: Previous notice about this procurement https://www.contractsfinder.service.gov.uk/Notice/27d41508-d1b7-4d5f-9cac-ce6b17134a08 Published date: 21 February 2025 For further details for each awarded lot, please use the link to the Find a Tender Service Contract Award Notice: https://www.find-tender.service.gov.uk/Notice/031156-2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b919c848-f2ed-45c0-8713-31683860f108
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

79400000 - Business and management consultancy and related services

79620000 - Supply services of personnel including temporary staff

85000000 - Health and social work services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£8,742,856 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 20261 months ago
Submission Deadline
3 Apr 2025Expired
Future Notice Date
Not specified
Award Date
26 Mar 20262 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
2
Supplier Names

CHOICE SUPPORT

NATIONAL VOICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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