Award

Microsoft Unified Support Contract

LONDON BOROUGH OF WALTHAM FOREST

This public procurement record has 1 release in its history.

Award

03 Feb 2020 at 15:07

Award Notice
Summary of the contracting process

The London Borough of Waltham Forest has recently concluded a procurement process for the "Microsoft Unified Support Contract", classified under IT services, specifically consulting and support. The tender was conducted using an open procurement method and was awarded on 28th January 2020. The contract, valued at £58,000, spans from 29th February 2020 to 27th January 2021, and the services are to be delivered in London, United Kingdom. The procurement is now in the award stage, having moved past the tender phase, which closed on 27th January 2020.

This contract presents significant opportunities for businesses specialising in IT services, particularly those that offer consulting, software development, and support. Companies that can deliver advanced advisory support and proactive services in a comprehensive manner will be well-suited to compete in future tenders. With the shift towards digital solutions, firms that are adept in cloud service management and can provide robust problem resolution support will find this sector promising for growth and development.

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Notice Information

Notice Title

Microsoft Unified Support Contract

Notice Description

Advanced Advisory Support Hours as needed Advisory Services 1 ea Advanced Built-in Proactive Services - Generic Administrative Included Advanced Problem Resolution Hours as needed Problem Resolution Support Included Advanced Service Delivery Management Service Delivery Management 1 ea Modern Service Management - Cloud Success Plan Generic IT Service Management Included On-demand Assessment On-Demand Assessment 1 ea On-Demand Assessment - Setup and Config Service On-Demand Assessment Included On-demand Education On-Demand Education Included Online Support Portal Administrative 20 ea Reactive Enabled Contacts Problem Resolution Support Included Webcasts as needed Webcast

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-18574f62-929d-4f55-8f4e-fe0ca0a8c2c1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/476895c9-6ee5-426e-924c-985355f7547f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£58,000 Under £100K
Lots Value
Not specified
Awards Value
£58,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20206 years ago
Submission Deadline
27 Jan 2020Expired
Future Notice Date
Not specified
Award Date
28 Jan 20206 years ago
Contract Period
29 Feb 2020 - 27 Jan 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WALTHAM FOREST
Contact Name
Sorayya Khan
Contact Email
sorayya.khan@walthamforest.gov.uk
Contact Phone
+44 2084963582

Buyer Location

Locality
WALTHAMSTOW
Postcode
E17 4JF
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLI London
Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTWAREONE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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