This public procurement record has 1 release in its history.

Award

04 Sep 2026 at 12:47

Summary of the contracting process

HM Revenue & Customs procured wellbeing support services for former HMRC colleagues, including people whose wellbeing has been affected by their role within HMRC. The service includes access to wellbeing support, a 24/7 helpline and counselling where clinically appropriate. This is a health services requirement, classified under CPV 85100000, delivered across the United Kingdom. The buyer is HM Revenue & Customs, based in London. The requirement is suitable for small and medium-sized enterprises. It is focused on supporting a defined former-employee community, so relevant providers are organisations able to deliver confidential, accessible and responsive employee wellbeing services at national UK level.

The procurement has been awarded and is complete. HM Revenue & Customs used a direct award short-form route. The award was made to Vita Health Solutions Limited on 3 September 2026, at a value of up to £50,000 excluding VAT. The contract runs from 3 September 2026 to 22 May 2027, with an option to extend for up to 12 months. The tender submission deadline was 2 September 2026 at 3pm. Vita Health Solutions Limited is the selected supplier. The award covers the full wellbeing support service, including the 24/7 helpline and clinically appropriate counselling, rather than separate lots or separately awarded elements.

This award indicates demand from HM Revenue & Customs for a specialist wellbeing provider able to support former public-sector employees, including people affected by their previous work. A credible competitor for a future requirement would need the operational capacity to provide a dependable 24/7 helpline across the UK, alongside counselling delivered when clinically appropriate. It would also need robust arrangements for confidentiality, safeguarding, triage, referral and consistent service delivery to a dispersed user group. The opportunity is relevant to established employee assistance, occupational wellbeing, counselling and wider health-support providers, as well as smaller businesses with the clinical expertise, governance and delivery partnerships needed to provide a complete service.

How relevant is this notice?

Notice Title

Wellbeing Support for former HMRC colleagues

Notice Description

HM Revenue & Customs has awarded a contract for the provision of wellbeing support services to former HMRC colleagues, including individuals whose wellbeing has been affected by their role within HMRC. The service provides access to wellbeing support, including a 24/7 helpline and counselling services where clinically appropriate. Contract Value: Up to PS50,000 excluding VAT. Contract Term: 3 September 2026 to 22 May 2027, with an option to extend for up to 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-18a9a3fb-be0e-4216-9002-3e96f148a000
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1255ac52-66ce-4f7d-a7ec-601815edbf9a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award - Short Form
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Sep 20261 weeks ago
Contract Period
3 Sep 2026 - 22 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Postcode Area
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

Vita Health Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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